Raleigh >Real Estate Sales & Services > Quail Properties Inc
5003 Falls Of Neuse Rd, Raleigh, NC | Directions 2760935.849674 -78.614618
Neighborhoods: North Hills
TERRIBLE, ABSOLUTELY TERRIBLE
I rented a home with two of my friends a little over a year ago. From the get go I found it odd how rude our landlord was with this company. Her name was Marisa Mustain and she was a royal witch, and I am being polite when I say witch. When we would call to get work done on the house it was nothing but empty promises. We even had squirrels somewhere in between the walls but they never came to take care of the problem. When we moved out it became a serious issue. They kept $600.00 of our security deposit because they said that paint buckets were left behind. That was not our paint, it was there's. It had been there since day one. I had a lawyer buddy of mine look into it but we haven't settled yet. Do not rent from this company, they will rip you off in the end. Remember the name Marisa Mustain. She's a terrible woman.
Do Not Rent From This Company!
We have had a complete 180 degree experience with this property management company. Smiles and friendly up until you sign the lease and then failed promises every day since. It took weeks after we moved in to have the initial repairs done to the house that were promised to be completed before we moved in. Constant issues with the house throughout the lease period. Towards the end of our lease they demanded we do things that violate our basic tenant rights. When we refused they threatened to bring us to court, and when that scare tactic didn't work they threatened to not renew our lease. (We were already planning on moving at the end of the lease, so this was an empty threat) They then sent us phony documents of the neighborhoods homeowner's covens that outlined the "rule" we were breaking. Upon receiving these documents I contacted Wake County Register of Deeds and found out that the covens did not apply to our house and in fact there is no homeowner's association for this house at all. We always paid our rent early and have been kind and respectful in every interaction we have had with this company. We are in good graces with all of our adjacent neighbors and we have a friendly relationship with every single person we have met in the neighborhood. We are disgusted and outraged at being treated like second class citizens by Quail Properties their thuggish tactics.
BEWARE – Rented for a few years from them and were very good tenants, never called for any complaints, payed rent on time every month. As soon as we turned in our notice, they send a letter saying we were responsible for the month after as well. Before we did anything, I checked the fine print, and sure enough, they had HAND WRITTEN in a change in the lease agreement. Don't rent from this company if you can help it, they are not very helpful and take their sweet time with everything.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Quail Properties Inc on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.