Raleigh >Real Estate Sales & Services > Quail Properties Inc
5003 Falls Of Neuse Rd, Raleigh, NC | Directions 27609-550035.849674 -78.614618
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Neighborhoods: North Hills
Do Not Rent From This Company!
We have had a complete 180 degree experience with this property management company. Smiles and friendly up until you sign the lease and then failed promises every day since. It took weeks after we moved in to have the initial repairs done to the house that were promised to be completed before we moved in. Constant issues with the house throughout the lease period. Towards the end of our lease they demanded we do things that violate our basic tenant rights. When we refused they threatened to bring us to court, and when that scare tactic didn't work they threatened to not renew our lease. (We were already planning on moving at the end of the lease, so this was an empty threat) They then sent us phony documents of the neighborhoods homeowner's covens that outlined the "rule" we were breaking. Upon receiving these documents I contacted Wake County Register of Deeds and found out that the covens did not apply to our house and in fact there is no homeowner's association for this house at all. We always paid our rent early and have been kind and respectful in every interaction we have had with this company. We are in good graces with all of our adjacent neighbors and we have a friendly relationship with every single person we have met in the neighborhood. We are disgusted and outraged at being treated like second class citizens by Quail Properties their thuggish tactics.
BEWARE – Rented for a few years from them and were very good tenants, never called for any complaints, payed rent on time every month. As soon as we turned in our notice, they send a letter saying we were responsible for the month after as well. Before we did anything, I checked the fine print, and sure enough, they had HAND WRITTEN in a change in the lease agreement. Don't rent from this company if you can help it, they are not very helpful and take their sweet time with everything.
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