Quail Cleaners & Tailors

(919) 954-8465

1300 E Millbrook Rd Ste B, Raleigh, NC | Directions   27609

35.850652 -78.616317

 
Dry Cleaners, Dry Cleaning & Laundry Services  more

Neighborhoods: North Hills

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Reviews for Quail Cleaners & Tailors

Doesn't Recommend
5 months ago

My husband has taken his dry cleaning here for years so I decided to take in a pair of pants that I had just purchased and worn once, that cost me $150. When I got home from picking them up they were faded and the fabric was all balled and fuzzy. I have another pair of pants exactly like them so I knew it was the cleaners that had ruined them. It looked like I had washed them about 100 times with jeans! When I brought the pants back to them the women looked at me like I was full of it. She just kept saying that they look like they did when I brought them in, she wouldn't even look at me when I was talking to her. Then she made a comment that she thought that they were pajama pants which makes me believe they laundered the pants instead of dry cleaning them. She said I would have to come in when the owner got there so I did and he said the same thing. He did not listen to anything I said just kept telling me that I was wrong. They refused to do anything for me and refused to take any responsibility for anything. This is not a way to run a business. I was not trying to get money or pull one over on them, I simply wanted the pants replaced. I will be taking them to small claims court with the new pants I ordered to replace them. Maybe then they will admit that they made a mistake.

Recommends
5.0
over a year ago

Excellent Job – I have been taking my cleaning here for years and I have always been happy with the result.

 


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