Raleigh >Food & Dining > Neo-China Restaurant
6602 Glenwood Ave Ste 1, Raleigh, NC | Directions 2761235.862634 -78.712081
Mon. - Fri. 11am - 2:30pm;Sat. CLOSED;Sun. 24 Hours
Best Chinese Restaurant in Raleigh – I have been eating at Neo China my whole life ( I am now 22 years old). It has a wide variety of food on the menu including Chinese, Thai as well as a Sushi bar!
I usually only get the Chinese food; the chicken with fresh vegetables in brown sauce is delicious and their hot & sour soup is wonderful. They have wonderful service and everyone is very kind. I also get take out there which is always just as good as eating in.
Lousy service, lack of manners – Been there several times, and service has never been great. On one ocassion, the waiter actually mocked us as we were walking out the there.
Today I tried to order via phone for a take out. The guy on the other line, with a heavy accent, was non-caring and disrespectful.
When I asked him whether or not the food I was ordering had any MSG in it, he said that it did, that the soup and the fried rice were already pre-made, and that it had some MSG in it already. I told him that in the past they seemed to be able to provide the same food without the MSG, after he had finished saying "what, you haven't ate here before?" When I said "you know what, just cancel the order", the guy expressed a sign of relief, almost in a mocking style.
I am done with this place, for good. Do not really why I tried to order today. Food isn't that great either.
Solid Chinese – I strongly prefer their Chinese menu and it is very fresh, inventive and the best in the area. Not so much when you go to other areas like Thai, Sushi etc.
Large menu provides lots of choices at very reasonable pricing. Nice!
Great restaurant – We had dinner there a lot, regular customer for takeout as well. Great food and nice services!
Unresponsive Management – The food is fine, and the wait staff is good. HOWEVER, during my visit the was a table with three completely out of control children who were running all over the restaurant, crawling on the floor under other patron's tables, and screaming to the tops of their lungs. When I complained to the hostess, Hondi, who identified herself as the manager/owner, she told me that as a customer it was MY responsibility to confront the oblivious moms to tell them to dicipline their kids. She also said, "They come in here all the time, and they are always like this." My response to her was that as an owner / manager of a restaurant, it is her responsiblity to look after the dining experience of all of her patrons, and if a table's behavior is disruptive to the dining experience of other patrons, it is the MANAGEMENT's responsibility to step in and take action... not the responsibility of other patrons. By not taking action, I told Hondi that it demonstrates that Neo China does NOT care about the dining experience of their patrons. She refused to take action even though other tables were also complaining and commenting on the issue, even after I asked her a second time, and she also commented that she was "afraid to say anything" to the moms of the out-of-control kids.
Meh – I'm new to the Raleigh area and was looking for a decent chinese takeout place. After reading mostly good reviews, I tried NeoChina and was disappointed. I got my usual, General Tso's Chicken, extra spicy. It was edible, but I won't get it again. It just lacked something, not very flavorful, definitely not spicy, sad overcooked limp broccoli, generally below average in my book and I'm not usually super critical of chinese food (I just want good, Americanized takeout). Of course, I can only speak for this one dish; maybe some of the chef specialties are more deserving of the great reviews listed below.
Blah Food – I wasn't very impressed by the food. The chicken fried rice had almost no flavor. It didn't even have onions in it, or bean sprouts. My boyfriend had the sweet and sour chicken, which was okay. The sweet and sour sauce wasn't very good. I'm really not a picky eater and usually you can't screw up sweet and sour chicken. I just wasn't impressed. We might as well stick to the hole-in-the-wall take-out place by our house for better "basic" Chinese food.
Best Chinese Food in the Triangle! – This is my favourite modest priced restaurant in NC, and I have been coming here for more than 8 years now and it simply gets better and better! The food is amazing and the service is always friendly and gracious. The staff takes a real interest in their customers and remembers my children by name (note to waitstaff: this is an awesome way to score a bigger tip!). The hostess is very kind and charming and the entire staff makes the place feel like one big family. The selection of food is wonderful, with veggie dishes and all meals can be spiced the way you prefer. One reviewer complained about the egg rolls; I have found that their veggie rolls are the best that I've had ANYWHERE! The seating is prompt and very comfortable and the prices are reasonable. This is a great restaurant to take the kids, a perfect first date, or when the realitives are in town. I simply have no complaints! As for it being "American Chinese", well, if you want "real" Chinese, you need to head to Beijing. I am half Chinese and I love the food. It's one of the best in North America and beats anything else in NC. Try it today!
Great Food and Experience – Food was excellent. Great atmosphere (in shifts). Kids gone by 6:30. Elderly gone by 8:30. Mostly couples til close @ 10:30. I didn't notice smoking (other review), but had full bar. Must be well ventilated and drinks are stiff (Martini for $5). Previous reviews also spoke of bland. Don't be afraid of spicy dishes on menu. They are not over the top hot, unless you request it. Waiter was very attentive too. I plan on going back with my lady (of course)and taking some friends.
p.s. If you don't LOVE cabbage, don't get egg roll. Tastes great, but huge and overstuffed in comparison to take out places.
Not Good Chinese & Bad Service – The egg roll was so bad I tried returning it and they wouldn't let me, saying other people ate it without complaint. It seriously smelled and tasted like r otten cabbage. My waitress was nowhere to be found for 20 minutes. The manager smelled it and told me that is what cabbage smells like. It isn't. She told me to put more sauce on it if you can believe it. The aftertaste was so bad no matter how much sauce I drowned it in I was disgusted and couldn't even finish half of it. The tofu dish I had was terrible also. The vegetables were fresh but the tofu had a sour taste to it. At first I thought it may have been a sour brown sauce (?), but then realized it was the tofu. I left it all there and didn't bother trying to return it after they wouldn't exchange the egg roll. I felt robbed when paying so much for a meal that was so bad I couldn't eat anything but the rice and broccoli. I may have given it another chance with all the wonderful reviews this place received but considering the way the manager acted and the service, I will never go back there.
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