Raleigh >Shopping > Oak Park Electronics, Inc.
5236 Hollyridge Dr, Raleigh, NC | Directions 2761235.853938 -78.700480
Neighborhoods: Glen Forest, Northwest
Great Service at a reasonable price!! – I had another shop come to check my tv and they charged me $90 to tell me what was wrong. After paying that and waiting 3 weeks they told me they were not able to find the part to fix it. I called Oak Park Electronics and they came the next morning. They were not only much cheaper than the other shop but they had the parts needed with them in their truck. I would recommend this place to anyone and everyone. William, the repair guy, was very friendly. Great service.
Oak Park Electronics Terrible Service – I read many of the comments/complaints and agree with all except the positive ones.
Oak Park Electronics is the WORST I have ever had to deal with. The phone person DOES act like you are bothering her when you call. She gave us bad information that ended up costing us more money and time.
I, too, would give them no star if I could.
AVOID THEM AT ALL COSTS !!
This person has the wrong company. We do not have a female working for us. It is just the two brothers of which I am one of them. I will try and get this taken off. william kaleel-svce mgr.
Dependable, solid and reliable ... and SMART! – This story had a very frustrating start because I called another local Raleigh TV repair company and after six weeks and $90, my TV was still very broken and I was very angry. They said I needed a special part, and it never came in, then they never showed up for scheduled appointments and on and on.
Then I made the first smart decision - I called Oak Park Electronics! I called at 4 pm, made an appointment for the following day at 10:30 am. The technician showed up exactly on time, spent less than an hour taking apart my very large and very old Sony TruSurround, and voila - the TV works! Whatever parts were needed, he had in his bag! And while he was here, he figured out why another smaller TV wasn't playing DVDs in color.
I am absolutely delighted and I recommend this company without hesitation. If you want your TV repaired promptly and you want honest and dependable customer service, call Oak Park. I only wish I had known this earlier - so don't make the same mistake I did. Call Oak Park!!
We thank you for your kind remarks. It was a pleasure doing business with you. I hope your daughter will enjoy color on her dvd's now. If we can be of any assistance in the future, please call on us. william kaleel-svce mgr.
DO believe in this company! – Our flat-panel TV developed a problem powering on. I called Oak Park, and William came out the next day. He arrived on time, and repaired the TV on site, in 90 min flat! Replaced some capacitors on one of the circuit boards - it made me a bit nervous when he pulled out his soldering gun... He did Excellent work! I hope I never need electronics repairs again, but if I do, I'll certainly call them again.
We thank you for the satisfaction with our services. We hope in the future ,if we are needed, that we will demonstrate the same professionalism you expect. Thanks again, william kaleel-service mgr.
Don't believe all you read! Yes, William came out that day, charged $55 (to be paid by check or cash), promised to get back with estimate. I have made many, many calls over more than three weeks. Never get to speak with William, only his brother.
It is always excuses - parts supplier can't get to his place of business due to snow, "still working on it", "trying to find remanufactured parts. They never, never have courtesy to call me. Finally had repair done elsewhere. Oak Park even got the diagnosis WRONG!
First of all as you can tell by the many reviews from our customers, customer satisfaction comes first. We try our best to give the best service and try to save our customers as much money as we can. First of all, I am sorry for any misunderstanding we had. I am almost always on the road for service calls, so usually am not in the shop to talk directly to you. We advised our customer of the high cost of the part. We had talked with the factory tech service and they agreed with my diagnosis. The part was over half the cost of the tv. We tried to find a rebuilt module in order to save our customer some money. Due to the very heavy snow in New Jersey our main parts distributor was not able to open his shop for days. We searched on the internet couldn't find a part we considered reliable enough for a used part. We contacted the customer to advise that we can carry the tv to the shop and attempt to repair the module but the customer did not wish to do so. william kaleel-svce mgr.
WILL NOT STOP TILL YOUR SATISFIED! – These guys will work until the job is done. i had a convergence issue with my big screen tv, these gentlemen quoted a price over the phone, came the next day and fixed the problem. If we weren't already big enough fans, when a DIFFERENT problem surfaced seemingly related, they came back out for FREE extremely fast and approached the new problem. when THAT part was faulty, they ordered the new part from the factory at NO ADDITIONAL COST! these guys will tell you they just want to make sure the customer is satisfied and i really trust that it is the truth. I highly recommend them, it is so hard to find service like this, oak park electronics is a true rarity.
Excellent – They were there on time. Very reasonable and a pleasure to deal with. We thought it might cost a fortune and therefore would have just paid for the diagnostics and finished it there. They were so pleasant and the price was so fair, I would not hesitate to call them again. The TV works like new. Thank you
Would definitely recommend this repair service – I called this company at 1:30 and by 4:30 my TV was fixed and working better than ever. I think that speaks for itself. Oh, and the technician took the time to look at another minor problem we are having with another TV as well.
Quick and great service! – My HD tv had green shadows and lines on dark scenes. William took his time to locate just the right problem and fixed it. My tv is back to looking great! I would definitely use them again!!
The ABSOLUTE Best in Electronics Repair! – These guys are the absolute best electronics repair service that there is. I have used other "recommended" shops in the Triangle and none have even come close to the service that Oak Park Electronics provides. They came out the day after I called, were prompt and quickly diagnosed & repaired the problem on my Samsung 52" LCD TV. William was very nice and exremely professional. He explained the problem to me in terms that I understood. When he handed the the bill I was pleasantly surpirsed at how reasonable their rates were. I HIGHLY recommend Oak Park Electronics for all of your repair & service needs. Don't waste your time or money anywhere else!
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