New York Bagels & Deli

(919) 848-1310 | View Website

7909 Falls Of Neuse Rd Ste 121, Raleigh, NC | Directions   27615

35.893301 -78.625997

 
Bagel Shops  more

Neighborhoods: North

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Reviews for New York Bagels & Deli

6 months ago

it was discussing.everything about it. the place was not busy. and the employees would not clean it up. dirty floors and tables.the manger named denise.would yell and scream at female customers when they would complain.she told female customers that they are rude and discusting. the manager white and young.the employees would try to start fights with customers.rude,yell, scream at, interrupt them. they would make the order wrong.made the customers pay for it.and refused to correct it.

over a year ago

Just wondering, but does it seem funny that 'Gabby N' tells you to ask for 'Gabby', because she is the best!!!

Recommends
5.0
over a year ago

best bagels ever – If u dont like these bagels your crazy best ever ask for gabby the blonde she's the best! Bagles are always fresh ans there kosher it dosent get better then that go there you will love it

Recommends
5.0
over a year ago

Raleigh's Best Bagels – Now i dint know what the other people are saying but me and my family has been going there for 5 years. People are friendly service is kinda slow but, the bagels are really good just don't go in a rush

Doesn't Recommend
1.0
over a year ago

Beware!!!!! Rude and Nasty – I have been going to the New York Bagels & Deli

for a few years. It is the one on the corner of Falls of Neuse and Strickland. It is in the Kroger shoppping center. When I first started going there I noticed the rude workers and horrible customer service. Everytime I went in they acted as if they did not want my service or it was a hassle because I wanted to place a simple order (bagel with cream cheese and coffee). However, I bit my tounge and put up with the bad vibe because I really liked their bagels.

This morning I went in there to buy a bagel. The shorter balding guy took my order. It seems that he is the only one in there that doesnt have a attitude. Very friendly guy, I wish the rest of the workers were like him. Anyway, as I was waiting on my order I witnessed some very unsanitary actions. The older lady with frizzy blondish brown hair walked right in front of me and stuck her WHOLE pointer finger in her mouth and sucked something off of it ( Like a kid would do with cake icing). She walked to the back for 2 seconds, returned to the front touching the prep table and everything else. She then rubbed her nose like she had a runny nose and started caughing in her hand. She did not ONCE wash her hands. She just continued to work like it was normal. She did not have any gloves on either. She was touching EVERYTHING with her nasty hands.

I put up with the horrible customer service because I really liked their food. . I will not put up with such unsanitary actions. Im thinking about calling the health dept. I will never go there again and I urge anyone that does go there to watch very carefully while they make your food.

Doesn't Recommend
1.0
over a year ago

Good bagels - HORRIBLE SERVICE – I stop there a couple of times a week,for breakfast and lunch, because this place has the best bagels in town. But to be honest, the service can be HORRIBLE!!!

I have seen one employee literally push another out of the way to take an order, because it was 'their customer'. I've gone in for lunch, and there has been one person working, while other employees are hiding in the corner eating and talking. And when the one working asked for help, they were given an attitude - which carried over to the customers.

The last time I went in for lunch (and it will be the last time for lunch), I waited for the young blonde, and the girl with the accent to stop having their conversation about doctor appointments, so that someone could take my order. And when I was leaving, I heard the girl with the accent say that if I could not wait until they were finished talking, I should go somewhere else.

If you are just running in for a bagel on your way to work, then this place is just fine. But if you are planning on getting lunch, and they do not know you, do not bother.

Recommends
5.0
over a year ago

THE BEST PLACE TO EAT !!!!! & IM FROM NY TOO:) – My expeirence eating at NYBD is always phenomenal! The girl Gabrielle with the blonde hair makes the best sandwiches ever!!! The Empire State sandwich is my personal FAV!! I love the owners, very nice people and have alot of talent. I recommend this place for ANYONE! mmm good!!!! :)

Recommends
5.0
over a year ago

Our favorite neighborhood Bagel spot – Growing up in Raleigh, there weren't very many original bagel shops/deli's. We go here almost every sunday. Always great, fast service, exceptional bagels. the BEST we've ever had (even in NY and eastern PA), great prices. We take our 2 yr old and he loves their cookie selection. The staff is quick, with that NY style of service. We are thrilled this place is here and everyone should go support this LOCAL business!! Actually, headed over there now!

Doesn't Recommend
1.0
over a year ago

Rude, Expensive, Not so good – I wouldn't bother going here again. Have been in a few times and this last time, took forever to make one sandwich, while the lady stood around and gossiped with the other workers, right in front of me while I waited. Then I had to ask 3 times for my cup for soda. Not a great experience. I also found the prices to be high compared to similar places, where at least the employees are trained to greet you with a smile instead of growl at you and act like you are annoying them.

Recommends
5.0
over a year ago

best bagels south of new york – i don't know what these other people are talking about..great place to go and have breakfast or lunch.the owners are from new york,and i guess some people don't like it....the owners said they make everything there!!nothing is brought in all made from sratch...even home made hero's!!and pastriesyou should go and see all the italian butter cookies........weekends there's most likely to be a line ....but its worth the wait!!

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