Raleigh >Doctors > Eye Care Associates
7020 Six Forks Rd, Raleigh, NC | Directions 2761535.875540 -78.644391
Avoid or it will cost you. – DO Not give this location any of your business. This doctor is an unethical, opportunistic scammer. My wife visited them last year for a standard eye exam for contact lenses. Dr. Steele (the scammer in chief) Insisted on her getting additional tests. She specifically told her that she did not want to have any tests done unless they were sure the insurance would cover it. She assured her it would, so she went along. Of course, many months later we find out that the insurance did not cover the tests that Dr. Steele Insisted would be covered. Now, They are attempting to force us to pay them for these useless tests that THEY insisted on, that were not necessary. SO, if you want to get scammed and lied to by someone, feel free to go down and see them. Otherwise STAY AWAY!! We will never use them again and are very happy with our new Doctor.
Very good service – My experience with these folks over the years has been very good! They have been prompt, courteous, and knowledgeable....never trying to oversell me anything. They got me in twice on short notice on an emergency basis. I would recommend Dr. Lee and all the staff at this location!
Eye Care Associates on Six Forks in Raleigh – Eye Care Associates = Eye Don't Care Associates. They sold me glasses I have to strain to see through, and refuse to replace them. They are unprofessional, and have no knowledge, though they have a bunch of baffoony guys in their forties working in the eyeglass fitting area for $8 an hour because they're too stupid to get a job elsewhere.
Highly unorganized, they are just trying to make money off you – I've never had a worse experience with a doctor. First I get a card in the mail with an appointment time for my annual checkup. So I show up at the office, and they tell me since I didn't confirm the appt with them that they gave my time to someone else. I would think you only have to call them if you are NOT going to make it.
So I reschedule and go back another week. I meet with Dr. Lee, who tells me I can try astigmatism contacts if I'd like, I have only a minor astigmatism in one eye so the difference may not be great, but it is going to cost an extra $50 for the fitting. And naturally astigmatism contacts are much more expensive. They send me home with one pair that makes my vision blurry. I call back and tell them they aren't working out, so they offer to order a different brand. A month goes by and I haven't heard from them, so I call them and they tell me they FORGOT to order my replacement trial pair. In another couple weeks I finally get them, and of course they are no better. So I call back to tell them I want a prescription for my regular brand. They send me to voice mail and I never get a phone call back. So I just place an order online, and let the online company deal with the Doctor to get the prescription. This finally gets the Dr. office to call me and confirm I want the regular contacts and not the astigmatism. I tell them yes. And they proceed to send the wrong prescription to the online company anyway, which further delays my order.
In summary, they don't respect your appointment times. They will try to get you to switch your brand or buy something more expensive. They want you to buy from them, so getting your prescription from them is like pulling teeth. They can't seem to place orders correctly or even send the correct prescription and you have to hound them to get things done.
They Don't Respect Appointment Times! DO NOT USE – I scheduled appointments for my son and myself at the same time. We were taken back to the "test area" and those tests performed quickly, but then had to sit in the hallway to wait to see the doctors. Keep in mind we had scheduled appointments with two different doctors. They did not even have a room to put us in, so we had to sit in the hallway. Over one hour later, we were still in the hallway, never having seen either doctor we had an appointment with. The girls kept walking by and saying "soon". I don't know about you, but over an hour to be kept sitting in a hallway is just too long. And we had to listen while one of the doctors talked on the phone, complaining about how his charity is asking him to raise too much money, and keeps sending him too many emails ------HEY WHAT ABOUT YOUR PATIENTS? COULD YOU NOT DO THIS AFTER WORK? Needless to say after over an hour of waiting, we told them to cancel our appointments and we were leaving. She asked if we wanted to reschedule and I told her we were never coming back there and they better not charge my insurance company for this visit. They all walked around like turtles there, like they have all day ----- well, I don't.
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