Raleigh >Auto Dealers > Leith Chrysler Jeep
5500 Capital Blvd, Raleigh, NC | Directions 2761635.860816 -78.579993
Mon-Fri: 8:30a.m - 8:00pm
Sat: 9:00am - 8:00pm
Great service department – Brought my Jeep here for repair. They had to correct a bad repair done at ANOTHER repair shop. Gave me great service. I will definitely return & recommend them to others.
Very Bad Experience – Salesperson lied about features on car to make the sale, lied about the tire warranty, customer service was HORRIBLE after the sale. Worst part is they sold me an extended warranty on my car that was supposed to cover it for 7 years/100,000 miles. Less than three years after buying the car, the warranty company is out of business and David O'Neal will not do anything to honor the warranty. I now have to do over $800 repair work to my car and have no warranty (that I originally paid $1565 for) to cover it. The manager's attitude at David O'Neal was "oh well, nothing we can do except cancel the warranty for you and put you in line with the other people waiting to collect from the warranty company". I paid David O'Neal for the warranty, they made a nice commission off selling it, now they won't do a thing for the customer. AND the receptionist hung up on me when I called and asked for a manager because SHE told me there was nothing they could do about the warranty and I wanted to speak to a manager.
Save yourself a lot of time, trouble, and most importantly, money, and go somewhere else.
I wish I could rate them less than poor on this scale.
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