Superior >General Merchandise Stores > Target
400 Marshall Rd, Superior, CO | Directions 8002739.956789 -105.174384
Unfriendly customer service and return policy.
I used to love shopping at Target. Even after the nearby Broomfield store was closed early this year, I still go to the Superior Super Target store from time to time.
My 11 year old son saved $50 during the summer and bought a scooter at Superior store on July 21st. After testing it for a couple times, he felt that it's not his type and decided to return it. When he and I went to the Superior store today, the guest service associate told us that there have been "excessive tear and wear" on the scooter wheels and therefore the item can't be returned. I tried to reason with them, we bought the scooter only two days ago, how much tear and wear can be done in such a short period? If "excessive tear and wear" can be done in two days, that means the product has a quality issue that justifies a return. Unfortunately they declined to consider that.
I remember it used to be no question asked if the item was returned within 90 days. Today's experience is new to me and I am afraid my family will stop going to Target anymore. I guess their cash flow might be tight right now, but trying to fix it with bad customer service can only make it worse.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Target on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.