1310 E Edinger Ave Ste J, Santa Ana, CA | Directions 9270533.726676 -117.853470
The appliances are in good condition for being rental units. Everything worked as promised. Good timing and service.
I got what I needed. Showed up on time. I didn't have any problems. Nothing more I could ask for....
I like the customer service. They kept the appointment time and the install was professional. Overall met my expectation for renting an appliance.
This was a great deal and the staff was very professional. Install the next day and went pretty smooth. They actually bothered to call me when they were running an hour late which was refreshing... I would use them again.
I was cautious to rent my appliance over the phone but was pleasantly surprised. The phone rep was informative and helped explain the process. Appliance was delivered as scheduled and in the condition that was described to me. I am happy this service exists because it saved me a big chunk of time and hassle driving around town and figuring out all the details. This is temporary but convenient.
Truly one of the worst companies I have ever been unfortunate enough to have dealt with. Money is worth more to them than their customerâ??s satisfaction, time, and sanity. The appliances are in unacceptable condition; they are old, run down, and in complete disrepair. Customer service is horrendous. They are completely ineffective.
The appliances they delivered were dented, decrepit, and the dryer makes a very loud thud every time it turns. Incompetent delivery person caused serious damage to my back door. I called customer service to give them the opportunity to make things right. My two options were 1.) have the same delivery person drop off another unit or 2.) have the appliances picked up and get only a small portion of my charges refunded (only first monthâ??s rent, NOT delivery fees and NOT repayment for damage incurred during delivery)
If you want incredibly low quality appliances, disrespectful delivery personnel and unethical customer â??dis-serviceâ?? representatives call American Appliance Rental!
Great Deals Good Service – They saved me money on my washer , they have a big veriety of used appliances. The service was very good & they deliverd the next day, installed & even privided 90 days warranty for only 60 bucks.
I had a good experience – I had bought a refrigerator with these guys and had it delivered to my apartment. They were able to deliver the same day and also took away my old appliance. Saleseperson was nice and made sure I was certain with my choice - explained everything. Good value.
DON'T WASTE YOUR MONEY – Be careful this place is a fraud. I bought a fridge here and it died within a couple of months. Their 90 days warranty is a joke. I just don't want anyone else to make the same mistake and buy defective appliances here. Time was wasted and tons of food spoiled, yet we had no reimbursement. We had to go buy a new fridge elsewhere. They don't even have the decency to take back their junk and refund our money.
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