1405 N Cedar Crest Blvd # 55, Allentown, PA | Directions 1810440.612097 -75.529643
Mon-Fri 10am-7pm, Sat 10am-2pm, Sun 10am-5pm
Started a year ago. Was so unsatisfied. No standard procedures. Every Tech did something different. You pay a fortune and then they don't follow up or get you in at times you need to schedule. Once they have your money.... to bad you do it there way and accept what they say.
No Results... Alot of money wasted. I had hoped this would uplift my spirits and all it did was steal from me.
I Put an article in the paper. They just don't care. Wrote several letter and called Legal Several Times. I am now working with a lawyer on proceedings to get a refund as I never got my last several treatments they owed me when they failed to do it write the first time. It would not have mattered.... their vela shape does not work. Their injections are a waste and they bad mouth other local services.
Had they been fare and refunded my money for clearly documented errors on their part. This would not be out to the public but as far as I am concerned at this time it is deserved. I am still waiting.
No pictures taken before procedures and then they are trying to tell you they know your face better than you do and it has been with you for ever. ...It is all like a cattle haul. rushed in and no matter how you felt it just did not matter. They always had some excuse.
They owe me a refund and I still have yet to get that. Please go to Ripp Off Reports if you want to see a detail of what I went through. There is a great posting from another area that pretty much details some of the experiences I went through. I will be posting my document to the public there next if I do not get restitution. Whatever it takes to get back what I fairly deserve.... I will. Don't put yourself through this unless you have so much money to blow that does not matter and you will keep trying anything. VERY HUGE RIP OFF!
I absolutely love the staff at this particular ALS. I have been a loyal customer for over 4 years with ALS, and been to several locations nationwide, and these girls are the best. They are 100% honest about whichever treatment you are looking to obtain. Not all of them work for everyone, and they are completely up front with that information. While my results have varied for the different treatments I've received, I have no buyers remorse and will continue doing business with this particular branch.
Amazing Staff and Amazing Results!! – I purchased my bikini and underarms at the Allentown clinic and I couldn't be more satisfied!! The women that work there are extremely friendly. Any question I had they were more then eager to answer it for me. And they really go out of their way to make you feel comfortable and to get you the best deal possible!! Also I love the fact that they make it an enjoyable experience, I get excited to go in for my treatments not just because I want the results but just to talk with the staff!! And did I mention my results are ABSOLUTELY AMAZING!!! I would recommend this clinic to everyone who is interested!! Im so excited to purchase more!!
LASER HAIR REMOVAL – I purchased my legs and bikini, and I am very satisfied with the results I am seeing after only 3 sessions!! I would definately recommend anyone who is considering laser hair removal or any other treatments that the American Laser Centers in Allentown is offering, to go ahead with it. I have been nothing but pleased with the overall aspects. They also recently have gained a new staff and new management.. they are very knowledgeable and welcoming. It makes the experience that much better and comfortable!!
100% NO RESULTS!!! - REPORT TO FTC!!! – Don't be fooled. Just because this is a big company, does not mean they have the best lasers. I have had many treatments at American Laser Center and have seen ABSOLUTELY NO RESULTS!!!
Keep in mind that I have VERY DARK hair. I have went to two other laser hair removal centers and have seen AMAZING RESULTS...nearly 95% of active hair follicles killed in just ONE TREATMENT!!!!
DON'T WAIST YOUR TIME AND MONEY AT AMERICAN LASER CENTER!!!!
Great place – The staff is very friendly and make you feel comfortable right away. I am really having success with the laser removal. I noticed a REAL difference after the first session. If you are thinking about having this done - go here!!!
Great Experience – I just wanted to take a moment to tell you what a great experience I am having at this location. The women who work in this office are absolutely wonderful. Each of them have the type of welcoming, sincere personality that immediately makes you feel like more of an individual than a dollar sign.
The office manager and technicians answer every question honestly and to the fullest. The technicians perform the treatments cautiously and meticulously, letting the client feel at ease from the first meeting. It is so important to me to feel safe and trust the professionalism of person performing these types of procedures.
I find all too often people are ready to complain about what they don't like when it comes to customer service professions, but I think it is very important to give credit to those who go out of their way to perform their jobs with a smile and sincere dedication. I really appreciate the sense of comfort they all offer; I had a few treatments in the past at a completely different medical spa and this was not the case at all. I am so glad that I chose American Laser and I look forward to my future interaction with the staff at this location.
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