Couch Automotive Repair

(919) 309-0992 | View Website

4260 Bennett Memorial Road, Durham, NC | Directions   27705

36.030659 -78.967180

 
Automotive Repair

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Reviews for Couch Automotive Repair

6 months ago

I've been a Couch fan for over 10 years - would not change repair shops for anything I can think of. Skip, Ace, and the other employees are ahead of the game and take care of any problem I've ever had with my vehicles - and at a cost I can actually live with. Can't recommend them high enough.

Recommends
5.0
over a year ago

They really do care about you. – We have four vehicles in our family. All are serviced at Couch.

Skip and Ace will make you feel like an old friend, and the mechanics will talk to you, answer your questions and take excellent care of your vehicle.

Any of our friends who have gone there on our recommendation, are regular customers as well.

The repair prices and turn around time are well within reason.

The SERVICE is exceedingly reliable.

...

I tell everyone, "This is shop and a staff you can trust."

I urge you to find out for yourself, you will be glad you did.

Recommends
5.0
over a year ago

They Go the Extra Mile – I've been a customer at Couch for at least 8 years now. In that time, they have always treated me (as far as I can tell) more than fairly. The multi-bay facility is well-equipped and maintained, but the place has the feel and friendliness of a shade-tree mechanic -- mainly because of Skip Couch, the owner. I feel that they will not spend any more of my money than they have to, and they frequently cut me breaks here and there. In other words: good customer service, including regular pick up and drop-off at home. Don't get me wrong: I've given them a lot of business, so I expect some of that. But they have always gone a bit above and beyond what they have to. Recently, they gave me a free tow -- and once they even gave me a ride back home from a rival auto shop!

 

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