Durham >Food & Dining > Sitar India Palace
3117 Shannon Rd, Durham, NC | Directions 2770735.967496 -78.952675
Absolutely love this place!! – This is a family-owned restaurant, with simply amazing food. The staff is very friendly, the place is clean and well maintained and the food is great! My boyfriend and I absolutely love Sitar and go there pretty much every week! The food is delicious, and if you go there for lunch or for a weekend dinner, you can eat from their all-you-can-eat buffet, which is fairly priced and always amazing.
A great place for Indian food – I went there with a few friends last weekend and first of all, the decor just blew me away. I have been to a few Indian restaurants but the decor at Sitar is perhaps the best in the area. I loved that the buffet had such great variety, so many different spicy dishes to try. My friend ordered the Chicken tandoor Mix plate from the menu and it was delicious too! There was one point where our server forgot to refill our drinks but the owner came by our table to greet and check on us and he refilled it for us..I dont get to see that often. This is definitely a place I'll go back to again!
GREAT FOOD – I try to eat there when I have a lunch break and once in a while during the weekend dinner buffets. Their buffet is amazing. It has great variety and my personal favorite Chicken Tikka Masala. They also have different types of desserts, which are really good. The staff is very friendly and willing to go out of their way to make you comfortable. This is by far the best Indian restaurant I have been to in the Triangle. I love it and I would recommend it to anyone.
Exceptional service, wonderful flavors – For a friend's birthday, a large group came to Sitar restaurant off of 15/501. They gave us the banquet room all to ourselves and allowed us peruse the menu at our own pace. Everyone was delighted with their orders and the quality of the service was beyond anything I have had before. The wait staff was there at your shoulder almost before you signaled them and they went out of their way to make our experience special. They even provided all 14 of us with complimentary pieces of dessert!
Good Indian Food – I like eating there, the food is great- but since the new place opened I have been there twice. Both times the wait was long for someone to take your order and the waiter was rude (same person both times). Also you do have to watch they don't charge you for items you didn't order. I tasted my friend's bread and he tried to charge me for a whole order of Nan. Be prepared to be assertive. Take out may be the most pleasant experience here for now.
Food is Good - Service Poor – I and my wife were traveling back from NJ to Charlotte and we thought of taking a break and eat Indian cuisine as dinner. So we searched and found this place. When we reached we found the ambiance very nice. Seating was comfortable and relaxing. We went through the menu and decided to order Maharaja Feast Non Vegetarian.
We ordered Chicken Curry, Paneer Korma, Dal Makhani and Chickent Tandoor Mix plate. When the food came we were happy to see quantity. Being an Indian and having many chances to eat at lots of Indian cuisine places I can say that some of the food lacked authenticity (Specially Paneer Korma). Tandoor Mix plate was good and tasty. Chicken curry was average but I must appreciate desserts as they were excellent (specially Kheer - very authentic)
We both were disappointed to see the service. I don't know, may be it was too late (8:30 PM) and everyone was tired, but the waiters didn't even come once to check on us after leaving food. Nobody came to ask whether we need another serving of water or do we need anything else. I could see managers taking care of other tables but nobody and I mean nobody came to our table to ask even once as how were we doing.
Anyway , No doubt the quantity was ample so we asked for to go boxes and waiters insisted that we will only need 3 boxes though there were 5 different items and we were guided to mash up different flavors into a single box.
Overall I am happy with the food, ambiance and cleanliness but highly disappointed with the service. If I get a chance I will like to visit there again and see whether it was just a one time incident or it was intended disrespect for which I don't see any reason. I hope it is the former one.
Terrible, same old stale food, find another – Sitar continues to disappoint, even after moving to the new digs. The ambience is fine, food is terrible. Same old, same old. The menu for the buffet has not changed in about 10 years. I would not pay $10+ for this buffet. There are a lot better Indian restaurants in the area, particularly in Cary. Sitar continues to take for granted the somewhat captive clientele in Durham/Duke and Chapel Hill. Things they could do easily for the price they charge:
1. Alter/modify the buffet menu, - throw in a few surprises every now and then.
2. Make the food taste better - you can do it! - pink color is NOT tandoori and flaming red curry is NOT butter chicken. - Sitar's food is truly a disappointment. You want to try really good Indian food in the area? - try Biryani House in Cary (chatham Square) and/or Royal India (Capital Blvd in Raleigh).
Amazing Indian Buffet! – Love, love, love Sitar's lunch buffet. Probably the best Indian food around. My husband who loves Indian food agrees that this one of his favorites, better than some of the high end Indian places we have eaten at. Owners are extremely nice and personable. Great price!
Not for Indians – Both my spouse and I were raised in India. We found the food to be very bland (I asked the food be spicy). This may be "Indian food" but it is missing all the flavor and richness you get in authentic Indian food. We will not be going here again. We do not recommend it to any Indians or people looking for real Indian food.
check your credit card statement! – Sitar charged us incorrectly on our credit card statement ($6 over). We went in to talk to the manager...not really for the money back, but to make sure it would not happen if we decided to eat there again. The manager denied any responsibility for the incorrect bill. We will never be dining at Sitar again due to poor customer service. Go to Dale's...I could not tell any difference in the quality of food or the prices.
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