Durham >Restaurants >
Pizza >Pizza Hut
2107 NC Hwy 55, Durham, NC | Directions 2770735.961700 -78.894081
Bad -Bad - Bad Customer Service and cold pizza! – I sincerely enjoy Pizza Hut food. However, this last phone order was terrible and I felt disrespected. The person taking my follow-up call inquiring about expected delivery time suggested that he wasn't an octopus and expressed that they lacked driver help. It ultimately took ~1:35 mins to deliver my food. Upon calling the resteraunt, I was placed on hold for 8 mins before someone hungup the phone. When I called back a second time, I requested the Manager (Shawn) and was kept on hold for another 10mins. Once I spoke with Shawn and expressed that I wanted a refund, he stated that it wasn't possible and he could offer $5 off of my next purchase.
Bad - Bad - Bad.
This national chain is a household name, thanks to its deep-dish and stuffed-crust pies. – In Short
Kid-friendly eat-in restaurants and small takeout shops alike sport interiors done in the signature red and white with a touch of yellow. Orders are placed at the counter--whether customers choose to stay or go--and pies are baked per request. Pizzas--from the hand-tossed to the twisted crust--dominate the menu, but the restaurant also offers chicken wings, salads and cinnamon bread sticks.
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