Durham >Fitness > Fitness World
105 W Nc Hwy 54, Durham, NC | Directions 2771335.910500 -78.936060
Sat: 7am-7pm, Sun: 10am-5pm, Mon-Fri: 5:30am-10pm
Worst Gym in Durham – This gym does not offer the standard services that most other gyms provide to its memebers at no cost (such as a towel service). Additionally, you cannot use their cycle room during non-class hours like you can at other gyms. So you pay membership fees for things you can't even use.
Probably the worst thing at this gym is their customer service. Their owner is without a doubt one of the rudest, most unprofessional people you will ever meet. Their managers are also not very friendly. There are no formal written policies, yet you can be kicked out of their club for violating "written procedures." So if you are on your cell phone and you're not in the lobby area, or you don't use a towel (which you have to provide yourself), or you forget to wipe down some of the equipment after you use it, be prepared to have your membership revoked. Worst gym in Durham, hands down.
We offer all of the standard services that most other gyms offer and more. We have towels available for our members to purchase for a small fee. If you are interested in cycling why not take one of our many great cycling classes that we offer every day that is INCLUDED in your membership? We take pride in having the best customer service and friendly/helpful staff in the industry so we're sorry that you feel this way, but that statement is completely incorrect. We do have "written policies" and rules that all members/guests must follow to ensure Fitness World is a great place for everyone which are clearly Posted on the walls throughout the gym. Yes, we maintain strict cell phone policies and strive to keep our equipment as clean as possible for the enjoyment and use of all members. Clearly you wrote this review after violating our policies and are therefore giving us such a negative review when we have consistently been rated one of the best, if not the best fitness center in Durham.
Excellent gym! – I've been a member at a number of gyms, and this one is by far the best. The management really listens to its members' suggestions, keeps all facilites clean and organized, and all of the staff seems really happy to work there! I feel like a real member, as opposed to just another client file in their cabinet, and they have great rates for teachers and students! Thank you for your focus on your members!
Clean gym with the best variety of classes in the triangle – This gym may be a little pricier than the local chain, but there are many advantages. It is super clean, it has several classes (fitness and spinning) a day, and a steam room/ sauna. I may be paying more than others in Durham, but it is such a nice gym that I have no regrets about the cost. Try the muscle pump and cardio box classes!
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