Durham >Health & Medical Services >
Doctors >Triangle Family Practice
6020 Fayetteville Rd, Durham, NC | Directions 2771335.916726 -78.932675
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
I HIGHLY recommend Triangle Family Practice. Dr. Kavanaugh has been my family doctor for app. 12 yrs. and he takes the time to answer my questions.
I agree with both comments. I have been with them for the past 7 years and same story. I have been changing doctors here and there trying to find a nice one. I am still with them only because I live around the corner from their office. I will not recommend them to anybody. Too many bad experiences over the years. And people on the phone, rude! bitter, like having a bad day every time we called them. I am ready to switch if I find a doctor close by. Location is the only good thing about them.
So difficult to work with – I call and call and call. I never get through to talk to anyone. The receptionist who take the appointments will answer, but the nurses for the the primary care providers never do! I don't understand. You can leave 4-5 voicemails before you get a call back. This is so frustrating when you need a prescription refill! Dr. Sabapathi lacks serious bedside manner and within a year of trying to work with her, I switched to Nurse Practioner (Deb Smith). She finally had the care and compassion a patient needs. Overall, stay clear of this office.
Mediocre – I have been a patient at Triangle Family Practice for 3 years and have seen 3 different doctors there. The one doctor I liked recently left. I'm just not happy with the experiences there. I feel like my pets receive more thorough healthcare and pleasant visits with their vet than my family does with this practice, which is sad.
We always have a long wait (20-40 minutes). I wouldn't say the front reception staff are rude, but they are not nice either. They just seem grumpy and unhappy and that general attitude shows. And of the doctors that I have met, I have not been impressed with their bedside manner. One didn't listen to me at all. Another didn't seem to have read my record and didn't ask me important history questions related to my condition. I had to point them out to her. And today I called the nurse advice line. Very unhelpful and unpleasant. I think it is time to change doctors.
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