Tampa >Computer & Internet Services > Mit Computers
17631 Bruce B Downs Blvd # B, Tampa, FL | Directions 3364728.130256 -82.364946
The worst customer service I have ever had the displeasure of dealing with. Not only was I completely ignored at every attempt to contact their headquarters about the problem I was encountering but they kept redirecting me to the person causing my distress.
The New Tampa store person took my phone for a conversion to color in November and I did not receive it back for about a month. When I did receive it the phone had no sound. when I brought it back he then took about two weeks and finally returned it, an hour later the sound was once again not working. Another couple weeks I finally get my phone back. But that would just be too easy... the phone now shuts off every 4 hours. After taking it back to be repaired once again, I get it back a couple weeks later now shutting off every hour. I take it back to be fixed and now he says it is all my fault... because clearly that is the most logical answer. After requesting a manager and being told he is not available indefinitely, I wrote to corporate. I took the phone to another repair place who opened the phone in front of me. Not only was the battery they claim to have been the problem fixed with an after market replacement but I was also missing the screws holding the phone together as well as the shields keeping the wires inside secure.
Do Not Use For Phone Help
MIT Computers - Simply the Best! – Besides the Hardware that you can get anywhere, 'depending of how much you have in your pocket' the best thing is how they treated you, they tried to please me with everything that I asked for, and believe me that 's a lot, and you know what, they succeed!! People that you can trust!!
The BEST ever, fast reliable honest service – I went to MIt computers completely frustrated and had no idea how to resolve my problems. Jeremy was more then helpful in providing a proper solution to address ALL of my issues for me and now I am happier then ever !!!!! I will not trust anyone else to provide my solutions, and now they are repairing cell phones now too, hopefully I wont need it but if I do i am sure they will do the right thing for the right price !
MIT was a great experience – MIT Computers was terrific. After CompUSA installed a videocard and power supply my cpu was rattled with problems. Jeremy is very helpful and gave me many options. My CPU is working great and smooth, I will never go anywhere else.
great place – I thought I had issues with my computer, but Jeremy checked it out and found nothing wrong with it. He could have told me anything and I would have paid the bill, but there was no charge. Come to find out, it was a problem with my Brighthouse modem. I will be back if I ever have any computer problems.
Thanks Jeremy! – Jeremy fixed my PC within minutes! He is the best....I will be back again when and if I have computer problems.
MIT Computers - Simply the Best! – MIT is simply the best! I've been a customer for a few years now, and they know the value of old fashioned customer service. A fact that has been lost on many individuals and businesses these days. Bring your computer in with the utmost confidence of a job well done...expedient too.
fast service – Jeremy was very helpful and fast to help me out great service.
Cool Service Straight Forward Answers. – I took my laptop south of the border and had some work done while I was on vacation. After the work was done I noticed that the tool bars were in Spanish...! I went to MIT to change back to English menus and had quick service and in just few minutes they took care of me. More than once I've taken my computer for service to MIT and Jeremy has always been friendly and professional. I also learn more about my computer every time I talk to MIT. Thanks guys...!
I've had a good experience at the BBDowns store – I've had a number of laptops fixed here and rely on Jeremy to steer me in the right direction. Haven't been disappointed. Also purchased a laptop from MIT that was configured to meet my needs.
Not sure about the negative review I read. That has not been my experience at all.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Mit Computers on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.