1533 N Milwaukee St # 272, Boise, ID | Directions 8370443.618699 -116.284307
My husband and I was so impressed from the service we received from right now heating and air-conditioning. I called three other companies for estimates and from the moment your associates answered the phone, I knew you stood out from the others!! Friendliness, professionalism, an explanation of what to expect on estimators arrival were all plus. I was really impressed with the estimation. Weston took pictures, asked questions, made calculation calls, and really made the system "customized" for our home and our needs. The estimate even included a tax credit on the insulation they blew in!! Not to mention that it was a better price then the other guys. The work was done while my husband and I were both at work, and was done in time for dinner. I can't Thank You guys enough!! The install team (James and Brandon) were clean, professional, friendly, and really went above and beyond! They even replaced a section of ducting that couldn't be cleaned at no charge!!! I hope my placing this review with City Search it helps someone make the right decision in interesting this company. My husband is in sales and my brother is an engineer and they were both present during Weston's presentation. So what would have been a challenge for most company's to fulfill my husband and my brothers very matriculate needs, didn't slow Right Now down for one minute!!! And last, thank you for the Applebee's cards, it made for a really nice lunch.
The technician that came to my house was wonderful to work with. He was so respectful to the point I had to ask him to stop calling me mam, he was making me feel old! He took his time working on my cooling unit and was very organized. After he took a tool out of his bag he would put it right back in the same spot. He got my cooling unit up and running and spent another good 20 minutes washing the unit, checking the vents in the house for the tempature coming out, and even changed my filter that I had on my shelf. I didn't need to baby sit him but I was with him most of the time because he was Extremley Funny! I would recommend these theses gentleman to everyone!
Laci is correct. Most of these responses seem fake. My grandmother has been being shuffled around by right now for 4 years over a unit with a restricted return air flow that has been over taxing the unit for years and she has had numerous service techs over her house and they didn't have the HVAC knowledge to diagnose the problem. I work in the industry myself and she finally came to me once she got over the embarrassment of being taken advantage of and I relatively quickly figured out the problem, but after letting it go so long the out door unit sounds like a shotgun firing off when it kicks in and is on it's last legs. Fortunately the Manager at Right Now believes I am right about what the problem is, but they are unwilling to compensate my grandmother for the overcharge of the middle of the road unit or her time and suffering. Their at best willing to rerun the the ductwork and if the unit after running hot for 4 years breaks down tomorrow she will have to pay someone else out of her dwindling fixed income. Maybe this wouldn't seem so bad if customer satisfaction and money back guarantees weren't printed on every piece of paperwork that she has received from them. I just want to fairly fix the situation and they seem willing to let senior citizen live in a hot box until they are willing to take less.
look for parts online, they are a lot cheaper and easy to put in.
It was Saturday night around 2am and 56 degrees in my house beacuse my furnace was broken. Steven came out and fixed the problem and got my family heat! :) He hooked up space heaters while he was working so we could get warm! A great experience overall, I will call the guys in the Pink Trucks every single time. Good job guys!
Horrible Horribe experience. They had to come to our home 7 times to fix mistakes, some of them with serious consequeces. Stay away! Look through the tips and you'll see they're written by the same person and they hardly tried to change anything. Sheez! Crooks.
Your customers' favorable responses would be more believable if they didn't all say the same thing... about a half a dozen of them say the exact same thing, misspellings and all. "I was very impressed with the efficiently these young men..." I would have to wonder if you have to make up compliments, then you may not have any customers to compliment you.
As professional as could be – The crew was as professional as could we asked for. They were cleanly, courteous, and professional. They answered questions and asked before moving about the house. Even though my spelling and punctuation don't seem to be working, your men Brian and Adrian worked very well.
Excellent service – Really good service from a well mannered technician.
Workmanship was perfect – My wife and I both commented to each other
about how the employees made every effort to
keep our home clean during all parts of
inspection, insulation etc. Workmanship was
perfect! They did every thing I was told
would happen, down to the last detail. Mike
and Gerry were pleasant and good workers.
they did not waste time. I appreciate the
support they received when they found
something they needed to change or adjust.
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