Tucker >Food & Dining > Mai Thai Restaurant
4394 Hugh Howell Rd # 11, Tucker, GA | Directions 3008433.853476 -84.209075
Lunch hours: Monday - Friday, 11am - 3pm Dinner hours: Monday - Thursday, 5pm -9:30pm Friday, 5pm - 10pm; Saturday, 12pm - 10pm; Sunday, 4pm - 9:30pm
No way will I go back to this place. The hospitality in this place is non-existent. I was a regular customer for lunch until a year ago when my job took me away from the area. Wanting to do one for old time's sake, the day before Thanksgiving I called to find out if they would be open on Friday for lunch. The lady who answered the phone was very rude and put me on a very long hold, but I finally found out they would be open. With happy anticipation, I showed up there for Friday lunch, the open sign and the sign announcing the lunch special was on in the front window. I went in and was directed to a table and given a menu. There was only a party of three finishing eating in the place. I asked for the lunch menu and was told there was no lunch special that day. I referred the server --who seemed to be the rude lady on the phone from Wednesday--to the sign in the window and mentioned that I called on Wednesday. She was indifferent at best and would not give me a lunch menu repeatedly telling me they were not serving it that day. Finally, after being left to just there I asked for the manager. A man with an attitude came over. I had to ask who he was and he told me that he was the owner. I explained to him what had transpired after which he also refused me the lunch menu and in the end just left me to sit. He did explain that he only opened at all that afternoon because he had to prep for dinner. As I walked out I was invited to come back some other time. I told them: no way!! This place has really gone down hill in the service department and is it any wonder with an owner who thinks he is doing his customers a favor by just opening his doors?
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