Concord >Appliance Repair > Bob's Appliance Sales & Svc
31 Market St SW, Concord, NC | Directions 2802535.409253 -80.580990
Reliability and Trustworthy – I have been using Bob's Appliance for over 20 years. I have called for simple and complex repairs. I have purchased appliances from Bob's as well. Bob, nor his father, have ever led me wrong. They are honest to tell me that the repair is higher than replacement, they'll even tell me how to fix it myself. If there was a miscommunication, I feel sure if birddave 1 called Bob's again and calmly explained his perspective that Bob would be more than willing to make it right. I am going to call them myself today.
Terrible customer service! No show! – My wife called to schedule a service call to fix our washing machine. The person (I'm assuming Bob) who answered the phone would not listen to her explanation. He said he'd be out to our house the next morning between 8-12. He never called and never showed up. Do not rely on this business!
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