9723 Sam Furr Rd, Huntersville, NC | Directions 2807835.443627 -80.864779
Best Lake Norman Fancy Place – This is probably the best Lk. Norman has to offer for an upscale place. However, it is way too noisy for a high priced place. Desserts of course are to rave for and the menu is excellent along with quality of meal. However, for the price, I prefer a little nicer service. So, my rating is versus their peer group of places versus overall. Comparing here to Pizza Hut just would not be fair (LOL)
WORST MEAL EVER!!! Slow and poor service. – My wife and I had reservations for 6:45. Upon arrival we were seated immediately. (The only good part of the evening)
We ordered an Filet Mignon appetizer to start that was merely okay. For an Entree I had the ?Shrimp Carbonara? and my wife had the ?Prime Porterhouse?.
When the meal made it to the table my wife immediately noticed a horrible odor. It was her steak. When she cut into it the smell the quickly made it over to me. I couldn?t believe it. The beef was bad. We called the waiter over to complain who in turn said he would get the manager. I asked the waiter to remove the steak from the table so we wouldn?t have to deal with the odor, but he didn?t. We had to wait until he came back without the manager before he finally removed it from us. We were told the manager was busy and would be with us when he could. I then requested the check.
When I received the check I noticed her meal had been taken off. It wasn?t until after I had given him my credit card and was waiting for the approval did the manager arrive. He questioned our problem and after hearing it said he didn?t notice anything wrong but would go inspect the remaining meat in the back.
We were offered a ?Free Desert?. We refused the offer. I couldn?t get away from the restaurant quick enough.
Will NOT return – This is my first restaurant review, but our experience was so dreadful, I needed to write. To be fair, we did not order steak and, from checking out what other people ordered, that's what people like at M&M. It was loud, but that's OK, there are plenty of places to go for that quiet evening. The service was fine - no complaints. It was the food that was so awful. Without exception, everything we ordered was over the top and consequently, just bad. The house salad dressing that "everyone loves" is just a sweet mess. The blue cheese coleslaw was missing at least half the cabbage - it was more like a cheese ball with a few vegies stuck in for color. The ribs did fall off the bone as the waitress said, but they were dry, and of course, coated in a sweet uninspiring bbq sauce. However, none of the dishes was worse than the shrimp and grits. I was prepared for a rich dish, but it was almost inedible. If I could have wiped off the shimp and gotten a plate a plain grits, it would have been bearable. Just for the shear fun of it, we took the leftoevers home just to look at it all in the morning congealed together in the "to go" box. Portions were large and it is apparent that many people like this restaurant as it was packed with an hour and a half wait at 6:15 on a Wednesday night, but I don't see how we could give it another try.
Worst experience in the last 3 years – Mickey and Mooch was one of the worst experiences I have had at a restaurant in a long time. The service was pretty good, but the food was cold. We had a party of 8 and were seated 45 minutes after ou reservation. 4 of our entrees arrived 45 minutes after ordering and the other 4 came out 15 minutes later! The server apologized and said the General Manager would stop by to apologize and introduce himself. He came by as we were paying( Nothing Deducted!!) and said that they "lost" a ticket in the kitchen. He also told us that they had another reservation for the table we were sitting at and asked if we would re-locate to the bar.HE NEVER APOLOGIZED !!
It was my wife's birthday and we had made arrangements for a slice of chocolate cake to be delivered with a candle in it. ( I called earlier for the reservation and made a point to order this ahead of time). He said he knew nothing about this and said it would be delivered to a table in the bar. OK, so we moved. The cake came out 30 minutes later at the same time our first order of drinks arrived and NO candle. The coffee was cold and the server never brought us cream or sugar even after asking on two occasions. Forget about a re-fill!!
Overall it was a dismal experience. I have been there in the past and had a great time, however the last 3 or 4 visits in the previous 3 months have been mediocre at best. The restaruant has lost something recently and they don't seem to care. It's like going to one of those "chain" restaurants.
This is one of the worst managed restaurants in my experience. They just don't care!
Way too loud! – We couldn't hear ourselves think let alone talk to each other. I had no idea who our server was since 10 different people came to our table and we never saw the same person twice. Tables are too close together and it is miserable to get around the place. Drinks at the bar were weak and expensive. There are much better places for a good steak. The food was ok but the atmosphere ruined it anyway. Would not go back.
Romantic – Great place to go for a special occasion- the food was excellent and we loved the service. It is beautiful inside.
Excellent food in a surprisingly cozy atmosphere. It's easy to forget you're in a shopping center. – The Scene
Creamy walls and floor-to-ceiling windows are accented by dark woods and dim lighting. Cushioned booths hug the exterior walls and half-walls, giving diners privacy even amid the crowds. Servers are friendly and well-trained, and a pianist makes beautiful music in the piano bar Sunday through Thursday nights. The Huntersville location is packed with good-looking Lake Norman folks, some couples but mostly groups.
Steaks and chops are the stars of the menu, but favorites such as crab cakes, barbecue ribs, risotto, pasta and baby lobster tail also are tempting. If you're a lobster fan or a Maine ex-pat, don't miss the lobster martini: a large amount of sweet, warm tails for an appetizer price. The filet and mushroom ravioli are rich and flavorful, and the shrimp and grits will win over even a reluctant connoisseur of low-country fare. On the side, try blue cheese cole slaw.
AVOID if you want to hear each other! – I went here on a Monday night! You'd think it would be a little less crowded, Nope! It was like a Friday night. I couldn't even hear the person I was with for the loud roar. It was horrible. They had people stuffed in there like sardines and through out my entire meal I had the staff constantly smashing their bodies into my chair and back. The food was good but I expect a Monday night dinner that cost $65 for two people to be a little less chaotic! I won't go back! It was not a good dining experience at all! I like to talk during dinner not sit there quiet because I can't hear to have a conversation. I like to be relaxed too but the constant server with their rear end at the foot of my table almost touching isn't my cup of tea!
Great dining overall! – This is really an excellent restaurant overall. The service was great and the lighting is just right for a group dinner or a romantic evening out. From the salads to dessert, the food is outright delicious, the only problem is make sure you know how they cook their steaks. They actually char/sear the outside of the steak (after rubbing it with some spices, etc.) at a high temp to lock in all the juices, but unfortunately sometimes this makes the outside almost "burnt" and the inside very juicy. I liked my steak just fine, but another person dining with my group did not at all and they very kindly too the steak off our bill, which was very nice of the staff there. So, just FYI about their cooking style, but I really do recommend this restaurant for any occassion.
Excellent Choice – We love M&M! The steaks are their claim to fame but their lobster is wonderful! Love the combo! Great side dishes and the blue cheese dressing is the best I've ever had. Great selection and good portions on the wine too! Apple Martinis are fabulous. Downside is that it is noisy but it's a fun place with good service and excellent food!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Mickey & Mooch Of Lake Norman on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.