231 N Graham St, Charlotte, NC | Directions 2820235.232602 -80.845024
Neighborhoods: Fourth Ward
SCAM! Took the company Sprinter van to this location when it was Gerard for several years and was always happy. Took it to McCarthy for the the state inspection and was told the turbo charger was cracked and the tie rods needed to be replaced. $3600 estimate. Took it to Woodie's uptown and was told there was nothing wrong with the turbo and the tie rods were within normal parameters.
NEVER go to McCarthy Tire! Got two front tires and an "Alignment" on a 2007 Tahoe. Three months later I notice the ride on the car is very bumpy. I check out the tires and they are toed in so bad the inside thread is extremely worn. Took to another place they said the Alignment was way off and fixed the problem. So either they dont know how to do an alignment are they are crooks. STAY AWAY!
There are better places to get your car repaired – I recently took my 2009 Chevy Tahoe to the 6th Street Charlotte, NC location of McCarthy Tire. I've been a long time customer of this location. Before it was a McCarthy Tire Center I had my cars serviced with Gerard.
I asked for an oil change and for the mechanic to check out the check engine light. After running the codes the mechanic determined that the issue was my gas cap was loose. I was charged $85 on my bill for this determination in addition to $30 for the oil change.
I realize this is a business and you've got to have a margin, but I feel that I was taken advantage of on the $85 charge. Many of your competitors offer this diagnostic service for free. And there was no real auto repair service required or rendered.
While I like the location of McCarthy in Charlotte and the ability to drop my car off at the location and walk to work, I will not be having my car serviced with McCarthy Tire again. Their competitors are offering a better value.
tires – In regards to the review on inspections at GerrardTire as opposed to the other place. If you get a NCSI as fast as 10 minutes they were not in compliance with the North Carolina Inspection Regulations.
Horrible and rude service – I called about having my car NC inspected and was told they weren't busy. When I arrived there was one person in front of me and it'd be about 30 minutes. There were 2 to 3 people in the waiting room. Over one hour later they had not started on my car and didn't know when they could get to it. I was told "the guy was busy with tire work".
We have dropped 100s maybe 1000s of dollars on tires and service there over the years and I cannot believe they couldn't do one stupid inspection in an hour. I took the car to Southend Auto Inspector where I should have gone in the first place and was out of there in under 10 minutes.
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