1025 Morehead Medical Dr Ste 225, Charlotte, NC | Directions 2820435.206525 -80.838836
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
I do not recommend this place. I am hardly ever motivated to write a negative review of a place, even despite a negative experience, but this is ridiculous. They charge your insurance as an outpatient visit; therefore you receive two bills. What’s absurd to me is that the standard cost of just being seen is $1330+. I paid a $40 co-pay once I got there, and then received another bill for $133 after my insurance paid their portion. I had two visits, and each visit had the same outcome. The only thing that I had done at each visit was sit with a doctor (not the same one at each visit, mind you) who just prescribed me medication. How does a doctor, who only prescribes you medication, justify charging you almost $1400 per visit? I went back to my normal, compassionate family doctor who can do the same and I’m only charged a $20 co-pay. Either find a compassionate doctor who will help you cope with your chronic pain, or find a pain clinic that doesn’t charge your insurance as an outpatient visit and cost you nearly $1400 just to see you for 10 minutes and send you on your way with a prescription. I pay a lot less seeing my family practioner who actually cares enough to build a real relationship with me and who cares about my condition. Avoid Southeast Pain Care at all costs. They don’t care about you as a patient.
Just read the other reviews and now I can relate. As I sit here waiting for my child to go back for an injection in her back.. A lady comes out in tears. She is complaining about dr Justin miller. She said he is not sympathetic at all to her pain mother lady in the wiring room apologized. Then she asked to be taken down in a wheelchair and they made her wait 40 minutes before someone took her down. Then as a staff member came back from taking her down, she was laughing at the front desk staff about her crying. She made the comment that well I hurt too but I ain't crying I think her name us Linda. Very unprofessional staff and seems to be true about unsympathetic doctors. Will write more if my child comes out unhappy. Guess this was our first and last visit here at the morehead medical plaza branch if southeast pain care!!!!
Be aware they will charge your insurance as a outpatient hospital visit.
Things were fine at first...then it went all to h.ell – If I could give negative stars I would. But I will just stick to the story.
I was in a nasty accident. Had multiple fractures, joint damage, 30% paralysis, nerve pain, one slip and another bulging disk. All in all I was in a constant state of pain rated at a 6-7. It only got worse following 6 surgeries over 2 1/2 years.
The treating doctors had me on oral opiates only and after the first year my tolerance was through the roof. We agreed I would do better on a long acting opiod medication and SEPC first option was to rx me on 100 mcg/hr fentanyl patch every 3 days...and 2 vicodins everyday for breakthrough.
Well, I am a 6'5 290 pound person who went from 4 percocets and 6 vicodins a day to a patch that gave no real feeling and only 2 tablets at a weaker strength than I had ever gotten 5/500 vic/apap. I was realing when I had the meds I had taken before "jerked" out from under me. I thought the fentanyl would at least stave off the withdrawals....but no, wrong.
I complained to the doctor at which point he said let's stop the oral meds a together...i figured he would put me on a longer acting oxy etc...and go from there but the answer was a no.
there i was with a stupid patch that many times would fall off after 2 days and many times made bumps appear everywhere i placed them...i still have the scars.
so, what did i do? I listened to SEPC and followed what they said...but I had an emergency surgery and asked them to fax all notes and rx info to sepc and they said they would. however, on my next visit the doc came in and said i was being "dismissed" from their practice. he was nice enough to give me a refill for the road but that was it. i went to another clinic and answered their questions honestly and they said sorry, we cannot write controlled rx's for you.
luckily i found a great gp who simply takes time, and keeps my meds in check and follows up with me all of the time, he has been a blessing.
Find a Sympathetic Doc and Skip Southeast – They wouldn't let me leave NO STARS!!! After time at Southeast receiving morphine for chronic pain, a routine drug screening supposedly came back indicating I had no morphine in my system.When I indicated that I had been taking my normal dose on a regular basis, and that the lab must have made a mistake,I was told "Our lab does not make mistakes" I requested my medical records, however my requests were ignored and I, couldn't afford to pay an attorney to supeona my records.Southeast's Facebook site was taken down because there were so many negative comments. I reviewed them there, and received emails from numerous individuals who were not only treated poorly, but were also lied to about test results. Southeast pushes those nerve blocks. If you refuse them, for whatever reason, they eventually weed you out to make room for someone who will accept those blocks.
Worried for Nothing – I had taken the time to read reviews on SEPC online. Most of which were negative. I was worried being a young ( 28 yrs old ) woman that I would be classified as a drug seeker. But it was NOT the case. Everyone there was very thoughtful and caring. I have a rare connective tissue disorder that the doctor was , to my surprise, very familiar with. The reviews that I read had the theme of being made to feel "criminal" But the truth is... Yes, they took my picture for the chart and yes, I had to sign a narcotic agreement contract but they did not request a urine sample. Which I, or anyone else who has nothing to hide, was ready to give if they had. It's their job to cover their butts and to ensure safety to their patients by monitoring the drugs they are taking. They were patient with my one year old daughter as she ran around the waiting room and actual doctors room. So all in all... I would say that I was extremely satisfied and today I am feeling hopeful of tomorrow. I have been in severe pain for a little over 6 months now and chronic pain my whole life. Thank you Dr. Hoppenfield.
Very Positive Experience – I had a wonderful experience. The doctor spent a lot of time with me. I have had back pain for years and the doctor at Southeast was the first one to get an MRI of my back and show me what was wrong. I would highly recommend the practice if you are in pain!
These people are so rude. – These people were incredibly rude to me today. I was following up as instructed by a doctor and they would not help me. Not friendly and not helpful.
"Avoid at all cost" – I would not suggest seeing this pain center. Their literature implies caring and listening to the individual seeking treatment. Also, I like how the pain center will ask you to rate their service on the first visit. That is how the pain center can have a higher rate on their service. If they were to rate an individual after being there a few months, the pain center reviews would fall below 60%. The pain center only takes patients that primary care doctors pawn off to them (DEA). Now, you will have to pay two bills every visit to the pain center. The doctor will get his/her cut, and the hospital will receive their cut. This leaves the sick patient dipping into his/her savings just to keep up with these very large bills. Second, if you are of a younger age, you are in for a very loving, caring experience. A picture is taken of you, and you are required to sign a narcotic contract agreement. This is where the criminal process begins. You will be selected to give a urine test day one. You are now branded like cattle. In other words, to the pain center, you are a dope head or dope seeker. However, if you have an issue where it is obvious that you are suffering, they will probly offer some type of help($2000.00 injections). Also, if you have a need to contact these individuals, be ready for a long wait for a response. Third, the pain center will push hard $2000.00 injections which offer very little help. I have had family, coworkers, and neighbors that have received these injections that did little or nothing for them. The shots have the same effect as pain medicine. I am sure that these injections have helped some individuals at some point or time; however, most patients gain nothing more that a collection agency harassing these individuals for the balance of their bill. You can compare the pain center to the oil companies. In all, if you look hard enough, you can find a primary care doctor that will help you. In addition, you will save thousands of dollars each year.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Southeast Pain Care on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.