8418-C Park Rd, Charlotte, NC | Directions 2821035.117275 -80.856802
Monday - Tuesday: 12 PM - 8 PM,Thursday - Friday: 10 AM - 5 PM,Saturday: By Appointment Only (Book Early),Closed on Wednesdays & Sundays
Neighborhoods: Park Crossing
My gown is gorgeous! – I live in Raleigh but ordered my dress from Mecklenberg Bridal Gallery after speaking on the phone with Kay. She was great to work with and kept me up to date throughout the entire ordering process. I couldn't have been happier with how my gown came out. It was gorgeous and I am so thankful for their help.
snotty & rude – When I made my appt to try on wedding dresses they stressed that if I do not show up, I will get charged. I am fine with that. But when I arrive at your store, it would be nice to greet your potential customers. I sat in the front area for 10 minutes before someone even greeted me. Their desk is right by the waiting area so a few employees saw me and walked by me. My sales lady was awful! no personality, rude...etc. I had problems with my dress when they tried to take it in and my sales lady told me, "I know you want it to be perfect, but it's just not going to be." That's nice to hear when I just paid them a good amount of money for my dress. Just a terrible experience. I would not go here again and I make sure to keep my friends away as well.
At MBG, we strive each and every day to assist and serve each and every client to the best of our ability. As an active owner, I am assisting at the front desk often and am without understanding of your comments. I have a very open door policy, and would have welcomed the opportunity to address all of the above. We have many happy clients, and I invite you to call me directly to discuss these comments. Karen Chase. Owner-MBG
Great Bridal store – I came in to look at dresses at Mecklenburg Bridal and I had an amazing experience! We were helped by Kay who was so nice and helpful!! She let us look through the dresses and pick out the ones we liked which we loved! When we were looking at a dress on, she would say how nice it looked and would give my mother and I time to talk it over ourselves. We found the dress that day and they were so great with helping me that my bridal party and mother all got there dresses there too! Everything came in on time and alterations done on the dresses looked and fit great! I tell every bride I know to go to Mecklenburg Bridal! GREAT PRICES, AMAZING SERVICES, AND BEAUTIFUL DRESSES!
Excellent Service – My experience with Mecklenburg was to be envied- the staff was kind, considerate and timely. I purchased my wedding dress along with my bridesmaid gowns from the store and everything came in absolutely perfect. I was able to speak with the staff on the phone when I had questions or concerns about my order and they always put me at ease. I was thrilled to find a dress that could be created just for my height- which was not the case at other shops. (No shortening needed when it came in!) My bridesmaids (some from other states) said it was very easy to order their gowns with the help of Mecklenburg's staff. I highly recommend this bridal gallery to all brides I know.
Best Bridal Gallery in the area! – This is one bridal gallery that you cannot afford to miss if you are looking for excellent service, broad selection, and an atmosphere that will help you make the best choice possible for your wedding gown, bridesmaid dresses or mother of the bride/groom gowns. I have purchased a wedding gown for my daughter, bridesmaid gowns, and gown for myself for her wedding as well as my daughter-in-law purchasing her wedding gown and gowns for her entire wedding party. All were stunning, with excellent caring service towards each of us! This store deserves 5+ star rating for the personalized attention given to me and my family! The store layout is beautiful with lots of mirrors and area for the brides to gain a full picture of how they appear in each gown. I don't believe that you will find a better selection of gowns anywhere in the area - whether it is for bridal, bridesmaid, or mothers! Check it out!
BEST BRIDAL SHOP IN CHARLOTTE! – I found the dress of my dreams at Mecklenburg Bridal Gallery. You won't find a better selection of dresses in Charlotte! My consultant was so friendly and helpful and made my experience so much fun! The store is gorgeous and the prices are the best in Charlotte. They also had the Bridesmaids dress that I picked out of a magazine and we purchased all of the bridesmaids dresses there. Even the Mother of the Bride and Groom found their dresses there! I can't say enough wonderful things about Mecklenburg Bridal Gallery. The staff really took care of us!
Worst Service for first bridal appointment! – This was my first bridal botique that I went to when finding a wedding dress. From the start, it was horrible. As I entered the door this older lady was supposed to help me and guide me through the process, but she said that she had another client too and would be jumping back and forth between me and her other client. The only thing she showed me were the dresses and never once checked on me after that. When I finally found a dress I liked I walked out to view it in the mirror and stood there for 30 minutes waiting on someone to help me. Finally another employee saw me standing and said she would get her. 15 min after that the lady came back and I asked for a veil to try on but she never returned with it and my appt was over. I ended up finding the same dress (that I bought) at J Majors and they were the best. Awesome customer service. Maybe Mecklenburg bridal should learn from them and not double book clients!
Not good – The will not let you take a photo of the dress. When I contacted them to get fitted they never got back to me but when the date came I requested them to confirm they called and wanted to know why I missed the appointment? I then e-mailed an apology and requested to know if they were available on another day and if I could set up a different earlier date to look at bridesmaid dresses. They never got back to me. I had ordered and picked up my wedding shoes from them (dyed blue as I asked) it was a bad dye job, under the jewels was white spots you could see if I moved my foot and the jewels moved. There were blue runs all over the bottom of the shoes as well. After all that I went to Dar-Lynn
Great Bridal Boutique for Any Bride – On the hunt for my wedding gown, I had no clue as to what I liked. I ended up falling in love with a beautiful, strapless, lace gown with a gorgeous lace train. Mecklenburg Bridal had a vast selection of wedding dresses and they were extremely friendly about my “dig in and try every single one on” approach.
I liked the fact that they guided me into how to select my dress and didn’t just leave me to fend for myself. Once I found my perfect dress, I was even able to bargain a bit with them to get the price reduced a bit. They were a great bridal boutique to work with and I was happy to do business with them. I also ended up getting my veil there from Jet.
Overall, I would definitely say to check this place out if searching for a bridal store with lots of selection. I was very happy with my experience with Mecklenburg Bridal!
Snobby and Rude, never experience this before in my life – I would never recommend this place to anyone I like. I walked in and immediately noticed the large sign stating that you could not take pictures or have video, when I asked why, the rude, snobby woman behind the counter explained that the designers will not allow it; HOWEVER, they allow it at most other bridal stores so that was a flat out lie. Then she explained to me that I had to pay $5 per dress to try on bridesmaids dresses which is just ridiculous, I got married a few years ago and different stores carry different sample dresses so we would go from store to store finding the different dresses and never paid a dime. I walked out after she told me that and went to NY Bride and they allowed me to take all the pictures I wanted to show my sister (who lives out of state) and allowed me to write down all the style numbers too. Mecklenburg Bridal was the most unprofessional, rude bridal store I have ever been to. Never ever would they earn my business! Such a shame too because that's where I was planning on ordering my dress from...glad I found out who they really were before I did!
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