5420 N Tryon St, Charlotte, NC | Directions 28213-711835.259952 -80.773873
Mon-Sat 9am-8:30pm ; Open 7 Days ; Open Holidays ; Appointments Available
TISUN BEAUTY SUPPLY HAS HORRIBLE CUSTOMER SERVICE! – Very Bad customer service, they don't respect customers, and basically take your money. I observed Two young working in the wig section basically ignored two customers who were standing waiting while they discussed drama, I wouldnt recommend the place to them to anyone.
Get your hair done by Esther today – Okay Ladies....for over 6 years have been looking for someone who can do some hair in Charlotte(moved here from New York)..at one point i gave up but thanks to Esther who works in Tisun's Salon...i swear this lady can do some hair,very professional and well organized..just to be specific she does it all but if you want a good sew-in,,,ask for Esther..i promised to bring her more customers so get your pen and here is her direct # 704 777 7949.
buyer beware – I thought their selection was good but customer service is terrible. I went to buy some human hair extensions and needed help finding the right color. The store is poorly lit which makes shade matching difficult. The employee picked out a color for me. I asked if I could bring it back if it was the wrong shade and she said yes. At home, I removed one of the extensions from the box and saw that it was definitely not the right shade. I then saw on the receipt that they had a strict no refund policy with most of their products. I called the store to explain what happened and asked if I could still bring it back. I was told yes, you can. So I went all the way back to Eastway area to be told that I could neither get a refund nor store credit. I did not think this was fair since it was the employee that picked out the wrong color AND failed to tell me about their no refund policy.
I am done with Tisun. I will say that they do have a large variety of products but I think thay are so overrated. I am so tired of seeing all these asian owned black beauty supply stores. They know nothing about our hair all they know is enough to get our money. I have natural hair I dont use perms so I like to use natural hair and body products. They don't sell "real" organic stuff. I think that going to a black own hair supply store is best, they may not have all the weave's and wigs but you will get better service, respect and better products.
You've gotta go to TiSun – There is no store with the variety that Tisun has. The wig prices are reasonable as I have checked the internet prices. They are in fact a little lower at Tisun. It is a huge store. Okay I give it to you maybe they don't know all the products but people read the label. It is no rocket science. There are stylist that can answer your questions if you approach with with manners. Their english is fine and who else is providing you with such a wide variety. you can also try on wigs with the purchase of a wig cap and receive a $2 off coupon.
Great selection – Went here to buy a wig after employees at JWig right down the street were just plain rude. Tisun has a huge selection of wigs and the employee that was over by the try-on station did everything she could to make sure I found exactly what I was looking for
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