13134 Albemarle Rd, Mint Hill, NC | Directions 2822735.222981 -80.632009
Neighborhoods: Bradfield Farms
DISHONEST AND UNTRUSTWORTHY – i just recently purchased a truck from this establishment (I can't call them a dealership because they don't hold that worthness), this truck cost over 15,000, I've had it less than 2 months and it has been back for repairs 3!!!!! times and now is needing more repairs that they are not wanting to do. The convertors on the truck are the WRONG ONES and this was not caught prior to putting the truck on the lot to be sold me a customer like ME..so now my truck is throwing emission codes which will not allow me to get it inspected 11 months from now, like I need that stress to worry about already but they are saying that if I will but the parts they will pay the labor. Are you kidding me????? I just bought this truck from you I haven't even put 3000 miles on it and now you're asking me to put money into fixing something that should have been fixed prior to selling me the vehicle!! I have a question for the owner Elizabeth... If you were to go to a dealership and pay 15,000 before financing and less than 2 months of owning that vehicle you have electrical, transmission and now converter problems not to mention my airbag light is flashing and they have no idea why...and the dealership says "you have to pay for the parts" would you feel like that was fair?? Hell No, you wouldn't and if this woman says that is a fair deal she is a liar, because she is a stern, dry, no personality, non appreciative who does not have any business dealing with the public kinda person.
Well this ESTABLISHMENT has met their match when they met me..because they may have been in business for 20 years but I didn't get where I am today in my career in publications, media relations and internet bloginig by being stupid and nieve. The pubic can make or break you..always pays to do whats right. Everyone BEWARE save yourself time money and disapointment..Don't get Fuc**d...Stay away from ELIZABETH'S PURDY TRUCKS!!
Cheaters – If you are in the market for a used car, do NOT go to this lot. The owner, Elizabeth, is a mean and nasty "you know what" and will try to speak to you in a condescending and disrespectful mannner. I did not let her get away with it. If you pay your note there at the office, they hold it from the financing company for over a week. This means that you are being charged interest as if you are paying late, meanwhile, someone, somewhere is profiting. But they fail to tell you that this happens when you pay at their office. I called to ask about it and she wanted to have a bad attitude like how dare I ask the great Queen any questions. She actually said, "what do you want me to do about it?". So this is the way you speak to customers? That have sent business to your lot by the way. She does not know about the power of the internet. She also needs a reality check: the Queen lives in England!
Customer service goes a long way as far as I am concerned, at least act like you care if a customer is upset.
If you want to be treated like crap, pay for an overpriced used car and get overall ripped off, by all means, give them your business. If not, I strongly suggest that you keep looking.
I would have given zero stars but 1 was my only option.
Be warned and beware!!!!
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