Hendrick BMW

(704) 535-0885 | View Website

6950 E Independence Blvd, Charlotte, NC | Directions   28227

35.166464 -80.742243

 
New Car Dealers, Used Car Dealers, Automotive Repair  more

Payment Methods: MasterCard, Discover, Visa

New Car Dealer Brands: BMW

Neighborhoods: East Forest

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Hendrick BMW
Hendrick BMW

Reviews for Hendrick BMW

Recommends
over a year ago

I owe it you guys to point out how Jeff Bitner goes above and beyond on a regular basis and how good he is for Hendrick. I don't have time to point out all the things he has done over the last 2+ years since I bought my car but I think it says enough that because of Jeff, I actually look forward to bringing my car in for service because he always goes out of his way help me pass the time and takes it as a sales opportunity to show me BMWs latest and greatest, even if my lease was 35 months out and sometimes knows I can't afford what he's showing me. Jeff exemplifies what BMW is all about and he takes pride in performing at a high level every single day. He doesn't take days off and it shows. I view luxury car sales to be as much about a differentiated customer experience as mechanical performance. Jeff isn't the reason I feel like safe driving my 335 twice the speed limit, but he is the reason I don't look at Mercedes and if I buy another BMW when my lease is up in 9 months, Jeff will be a big reason why.

Recommends
over a year ago

This was the first time anywhere that the entire car buying experience was not traumatic! Jeff made the experience smooth & positive & really took care of me & showed me options that I would otherwise have not have known. I LOVE my car! It is truly like brand new & I could not be more pleased!

Recommends
over a year ago

I brought my car in first thing in the morning after having a tire puncture the night before and they were able to fix everything quickly without an appointment.

Recommends
over a year ago

Justin is always phenomenal. Not only does he ALWAYS remember my name, but I truly feel he cares about the service her provides me. Some call it good, I call it authentic.

Recommends
over a year ago

I enjoyed working with Mike on this purchase. He was more than accommodating as to all our concerns and inquires. He did such a good job that I bought a second vehicle from him 3 weeks later.

Recommends
over a year ago

Matt Cunningham was very curious and very helpful,he went out of his way to assist me with all my service needs. He went out of his way to make sure everything was taken care. He made visit a great experience.

Recommends
over a year ago

Justin was great to work with. Very professional and delivered everything he promised and more. I have spent a good amount of time at the dealership over the past 5 years and Justin has been one of the best to work with! Thanks for making a service visit the best experience it can be?

Recommends
over a year ago

Top notch! My service advisor was excellent on getting me in and out and even spent the time with me afterwards about my car and other services. I recommend my service advisor and tech to others for their prompt attention, great knowledge and service detail. I will continue to buy and service my BMWs at Hendrick BMW for the years to come. Thank you Hendrick BMW!

Recommends
over a year ago

If you are looking to buy a BMW... there is no other choice in Charlotte!

Recommends
over a year ago

Rob always takes good care of me and my car. He is a pro. The service area is too small and crazy. I understand this is temporary. The good people you have compensate for the small, congested area.

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