11112 S Tryon St Unit F, Charlotte, NC | Directions 2827335.117002 -80.961721
Neighborhoods: Brown Road
Shabby Work and POOR Customer Service – I received a brow and lip wax from this establishment, I felt a burning sensation on my right eye and discussed it with the employee, when she gave me the mirror I noted that my eyelid not my brow was red, i also noted additional hairs that had not been tweezed. I was told that she could not see it and nor could the manager i was asked to come back tomorrow. I was also asked to pay full price for the service. When i returned the next day with an abrasion I was offered a refund for my burned eyelid ONLY and no further tweezing on the other area. I have to attend business and personal functions now with a scarred eyelid and have my service redone at another shop. When I called the owner stated that he would not discuss it over the phone i would need to come in AGAIN. VERY POOR CUSTOMER SERVICE!
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