635 Madison Ave # A, New York, NY | Directions 1002240.763787 -73.970878
Neighborhoods: Lenox Hill, Midtown, Upper East Side
searle on 60th and Madison, NYC – Less than a week ago, I purchased two cashmere sweaters from this store. I tried the sweaters on when home and found them coarse and uncomfortable, not comparable to less expensive cashmere sweaters I have. I purchased other things from Searle's over time, mostly jackets and coats, and have been satisfied with services rendered. However, today, I was so dissatisfied with the service and with the rude, nasty behavior of the salesman, I feel motivated to share the negative experience. His whole demeanor, tone, and choice of words attempted to put me in the wrong for wanting to return the sweaters. I am a mature woman who shops in NY, NJ, and parts of the world. Never have I received such negative, nasty behavior. I will not shop at Searle stores nor through its website after this, and certainly will give no recommendations to family and friends.
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