Cabinets >Brock Cabinets
2321 Hope Mills Rd, Fayetteville, NC | Directions 2830435.012876 -78.964581
Neighborhoods: Douglas Byrd
Brock Cabinets is by far the best cabinet supplier in Fayetteville! I'm a contractor and haven't found anyone that takes care of my clients better than Brock. Thank you Brock for outstanding service and excellent installations.
#1 Cabinet Shop--Brock Cabinets – Brock cabinets has been a blessing for me to work with while remodeling my kitchen cabients and countertop. I recently have had Brocks install new granite countertops, which I adore, and fabulous new cabinets! I would definitely recommend Brock Cabinets if you live in the Fayetteville area for any kitchen or bathroom cabients or appliances!!! Their employees are fabulous to work with!
Poor quality and poor customer service – They actually get less than 1 star. Like 1/2 a star. As with the prior review - if i knew then what I know now - I would never have used Brock Cabinets to re-do my kitchen. The cabinets are sub-par in quality. I got a lazy susan and it wasted so much useable space that I regret adding it. Plus the plastic shelve on the lazy susan collapsed under the weight of products like dish detergent and trash liners and fell down to the 2nd shelf. A piece of the wood split upon installation. The cabinets were ready and I tried to be astute about paying for them to get the job started asap - what they did not tell me was the counter tops were not ready and 2 days later with a gutted kitchen I finally got it completed when the counter tops were ready. Poor customer service no follow up to see if I liked the cabinets, had any questions, etc. I emailed them directly as to my dissatisfaction - and the reply I got ?? Nothing. I would not recommend them to anyone.
Customer – Brock Cabinets replaced my counter tops in my kitchen with Granite, Hall Bath cabinets with Granite tops. I love them!! Great prices and awesome service. I highly recommend them.
Horrible Customer Service – We were having our house built and our builder uses this place for cabinets and appliances. We went in for our scheduled meeting to pick our appliances and they were running 15min late. Once we started the meeting the female employee took a phone call which lasted about 20min. We just sat there in disbelief until she finished. So, we left and went to Sears for our appliances which was extremely helpful by the way.
After the closing of our house they had to install an island in our kitchen. It took them a week after closing to put in the island and I am still waiting for them to complete the trim. It has been 10 days now and they said it is going to be another 3 before they can come out. It has been an absolute hassle.
Knowing what I know now, I would definately try to go through another company and I hope I never have to call them back out for anything.
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