112 Princess St, Wilmington, NC | Directions 2840134.236236 -77.948296
Under New Ownership & it shows! – I've been to Groove Jet some years ago when it was In a less organized state than it is now and, let me just say...WOW!
Things have changed!
The decor is upgraded, the music is cool, the staff look great (you know, like "I want that haircut" great!). They were SUPER in style (I think a few of them are from NY).
You can tell that this is a fashion forward kind of place. They have art hung, gallery style, on all of their walls...I even met the artists at their recent Open House. That was pretty cool!
It used to feel a little disorganized, that feeling is gone. I was treated well by the receptionist from beginning to end, and I got MORE than I expected from my haircut and highlight. I'll explain: I had never had Balayage before-well it is a really cool technique where you paint on the color. The results were so natural, but not fade into the background natural, just I look like I was born this way natural. Definitely a good thing, with so many obvious bottle blondes here...I do NOT want to look cheap. YUK!
My haircut was modern, really flattering for my face shape, and best of all I can do it so many different ways!
I was sent home with all the products I need to keep looking awesome, and taught how to use them. Talk about service. You can tell the stylists are trained really well on the products they use.
There are more services in the Spa I want to try. Microdermabrasion is one of them. The stylist I went to does it and her skin looks amazing.
They offer different specials every month and have a Newsletter. I think Groove Jet has really got itself together. I can't wait to return and keep up with what they'll be doing next!
Do yourself a favor...GO!!!
Fantastic !! – I was referred to this salon a year ago , and was lucky to get an appointment, I have really thick long hair and had one of the best hair cuts . The Salon Coordinator was very helpful.He listened to what I had to say was honest and I felt like I knew him for years. The other customers that were in the salon were having such a great time I met some really cool people. The music is amazing at Groove Jet . Everytime I have been in Groove Jet I have been made to feel so special and welcome there. I always love my color and highlights !! I also get my Nails done at Groove Jet and Sharon is the best! Groove Jet Rocks !!!
One Of The Best Salon's I Ever Been To – Looking for a great hair salon look no where else when you come to Groove Jet Salon you'll be amazed on how friendly the employee's are especially the owner/manager. When I first came to Groove Jet I didn't know anyone so I waited for my hair appointment time and looked around at the inside of the salon and the hair products they have many things from Bumble & Bumble, Redken and many more for your choosing.
The lady hair stylist had to do my hair was Kathy she was very nice and she knew what she was doing I'm glad I picked her. We both shared where we lived coming from California and I told her my other hair salon experiences and how it sucked because most upscale salons they just want you in and out in a hurry and don't care if you like your hair style or not.
Trust me I'm from California and South Florida there is many upscale salons like Groove Jet but the one's I've been to like I mentioned before all they want is for you to come in and leave once is everything has been taking care for your hair style selection or product. I do not approve of this why run off new or old clienteles? You probably have new customers coming in but it's your lost and our gain.
My intake on Groove Jet Salon is very nice inside and the atmosphere is one of the best around still till this day I still remember getting my hair done by Kathy and speaking with Jerry the owner/manager about how well I enjoyed my experience for the first time at his upscale salon. I've been to many different hair salons alot of them never knew how to cut hair or even style hair they always the person next to them how to do something I don't trust people like that at all.
Here is my experience with other hair salons I was getting my hair straighten with a flat iron the lady hair stylist was using a CHI wasn't pulling my hair or anything so that was a good sign but here's what happen she took her nail on her finger and dug it in to back of my neck after she poked it with some scissors? Trust me that didn't go over to well with the manager I got my money back. Another problem I've had the stylist decided she wanted to shave my hair with out listening to what I said I wanted for her to do. That didn't set over to well.
What makes Groove Jet Salon a whole alot better than any where else against other upscale salons? That's simple! Friendly employee staff who treat their clients with priority and care. Even when the owner comes out and talks to you! You can't get there any where else because most managers just sit in the back and hide from people or what ever they're doing?
Once you go to Groove Jet you'll be happy with your new hair style I know I am!
- Jamie (LivingTheFashion)
Amazing staff and unbelievable customer service!! Best salon experience ever!!! – My first experience at Groove Jet was great! I had heard many wonderful things about the salon and all the girls there and my boyfriend bought me a gift certificate for an entire day of services. I loved my hair, my nails, toes, the fabulous facial, massage and make-up. If I could start every day out with Groove Jet I would never have a bad day!!! Above the rest, this is by far the best salon in Wilmington.
Get Spoiled at Groove Jet! – I have been going to Groove Jet for years. The owners, stylists and everyone at the front desk are fabulous, and I have always been treated like a princess! I am constantly asked who cut/colored my hair and did my mani/pedi. I have gotten the best cut, color and mani/pedis of my entire life at the Groove . It is a very relaxed atmosphere where you are surrounded by artistic, quirky, FUN people! I highly recommend making an appointment now; prepare to be spoiled!
Save your money- this is the worst spa experience!!! – I must say that after visiting several spas in different cities, GrooveJet is by far the worst experience! The decor is upscale but the service and quality of product was nothing short of aweful. When a friend planned to visit me in Wilmington, I booked us appointments nearly 3 months in advance. Despite our appointment time, we had to wait over 30 minutes to be seen. That would have been acceptable if the service was at all decent. The girls doing our nails didin't even acknowledge us but talked to each other as if we weren't even there. One girl bitched about the music, her lunch and just about everything else. Then another employee came in complaining about having to do "another manicure" and the girl doing my friend's nails said "just give me a minute- I'll make this quick"- she spent less than 10 minutes doing a manicure that they charged us $40 for-- the worst part was that the polish didn't even last until dinner that night but completely peeled off! My nails chipped in less than a few hours as well and were peeling up by the next day. Since I was getting married the next day and I called and spoke to the manager about how disappointed was in their product and service- she said she'd see what she could do, took my number and then never called back. I must say I felt the spa in essense ripped us off- we spent nearly $200 dollars that day and would have gotten a better result at the drop in nail salon at the mall!! Do not do business with girls unless you are ready to be disappointed!
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