11905 Bustleton Avenue, Philadelphia, PA | Directions 1911640.12171 -75.01635
M 9am-5pm, Tu 12pm-8pm, W 9am-1pm, Th 12pm-8pm, F-Su Closed
Neighborhoods: Northeast Philadelphia, Somerton
Dr. Tau and he team are truly at the top of their game. Today I went in for a filling and it was the most pain-free experience ever. The procedure was quick an efficient which is important to me given how busy I am. Everyone in the office does a great job explaining each step in the dental procedure and why they are doing it. The entire staff is always friendly and accommodating and the office makes effective use of the latest technology. For example they send you emails and text messages to remind you of appointments. If you are looking for a new dentist, I suggest you give Dr. Tau at the Pennsylvania Center for Dental Excellence a look!
The best dental office I have ever been to. Highly recommend them. Dr. Tau is caring, considerate and care about your well being. His office is great and beautiful to go with his great team members. You cannot do better than this office. Give them a call and you will never look for a dentist again.
I called into the office saying Im going to be 20 min. late to my appointment because I was in traffic. The receptionist made me feel irresponsible telling me the hygienist won t have time to do my cleaning! She told me the hygienist won t do my whole cleaning because she has LUNCH at 12 for an hour! It was my first apt so I had made apt for exam, X-ray and cleaning. I wanted to reschedule than but she told me I can t because I bought a Groupon and I can t be rescheduled. Just that experience put a bad taste in my mouth I still drove and cam in 10 min late I filled the paperwork and went inside to the room downstairs. The tv wasn t on the music was only playing, she took x-rays and than started scraping my teeth which now they hurt. They didn t hurt before! Than the doctor came in told me the filing cost about $150-255 because I don t have insurance. I will to go here again just because of the rude receptionist, and I didn t feel comfortable there.
Very Satisfied – I am very satisfied with the great care I get at this practice. Dr. Tau is a very friendly dentist and really cares about all of his patients. I appreciate the fact their appoints are always right on time and that the practice is always clean.
A Care – My 4 son chipped his tooth about two years ago and this visit he refused to leave the office until Dr. Tau fixed it. He explained everything to my son in terms that he would understand before he started the procedure. My son said he was very gentle, and that it was a painless experience.
I recommend him to anybody.
Fantastic Dental Office! – I have been going to see Dr.Tau for several months. I feel very comfortable in his practice. He is a very friendly, Knowledgeable dentist who really cares about the well being of his patients. The building atmosphere is very nice and welcoming, as well as very clean. The quality of work that I have received from him is great and I do plan to return to him.
The most professional place you will ever go to – The best and one of the most professional establishments I have entered, a very relaxed atmosphere and the team are beyond comparison. Barbara the receptionist practically knows everyone by name, it still amazes me how she does that. I would and have recommended PCDE to anyone, I have been a loyal customer for about 5 years now and will never go anywhere else. Dr. Tau is always available, I have reached out to him on his cell phone on weekends and he always has time to talk. He has even escorted me to the oral surgeon to have some implants places. Talk about personalized care. Thanks Dr. Tau and team at PCDE.
Best dental office in Philadelphia – A Wonderful Dentist Office! My husband and I recently moved to Philadelphia and have visited PCDE twice. Upon entering the office we are greeted by a super friendly and kind receptionist, Barbara She always puts a smile on our faces. After a super short wait in the comfy waiting room with some amazing 3d art to look at, I was taken to the back by friendly dental assistnat that makes pleasant small talk. Dr. Tau is very highly skilled and make dentistry affordable by offering you a number of different payment option including his OHSP since we do not have any dental insurance. He listens intently and is always willing to go out of his way to make you feel comfortable. My husband and I are really happy with this office and are planning on returning to this office for years to come. You should do the same, you will be glad you did.
Horrible experience w/inflexible, intimidating businessman – Dr. Tau left me in tears. He found cavities during my first visit (via Groupon), and told me that with a $295 annual enrollment in his "Oral Health Savings," it would only cost me $900 for the fillings, to be paid on a CareCredit card over 12 months. With his assurance, I signed up for the card and made an appt. Feeling that I had been pressured, I soon changed my mind and stopped in the office 14 days later to cancel all the scheduled services. Dr. Tau absolutely refused to refund the $295 membership, even though I would not be redeeming any of the services therein. He changed from the amicable person I remembered to a sneering businessman - initiating a loud, forceful confrontation. To paraphrase him: "I offered you a service and you paid for it. No one has ever had a problem except you. I'm gonna tell you right now, you're not getting that money back." I then asked, "Where does the $295 go? What service did you offer? I'm not using any of the services! Why can't you just refund the money? $295 is a lot to me." The secretary, Barbara, told me that $295 was my price to pay for Tau spending 5 minutes with me to apply for the card. She said, "This is a business. You have to realize that Dr. Tau spent as much time with you doing the application as he would have with someone spending $20K on their dental work." As if I was supposed to be grateful that Dr. Tau treats poor people like me the same as regular people. So my $295 will go right in Dr. Tau's pocket - it's a half-month's rent for me and nothing but a drop in the bucket for him. He can laugh all the way to the bank while I feel taken advantage of and ripped off...I feel sad that a dental assistant/hygienist as wonderful as Roxanne is affiliated with these people.
Treated like a VIP – As a new patient, I chose to use the website to request an appointment for a cleaning. To my surprise, I received a phone call from Dr. Tau himself within 5 minutes of submitting the form - and was able to book an appointment for that week. Dr. Tau was extremely friendly and helpful on the phone, and the rest of the his team followed suit when I showed up for my appointment. I had downloaded the new patient forms from the website and filled them out, so when I got to the office there was very little wait time. Barbara at the front desk was also extremely friendly, and from the time I walked in the office I felt more like I've been a patient with them for years than I did a "first-timer". After a tour of the office by Michelle, I was brought into the treatment room where Roxanne, my hygienist did a fantastic job. As a new patient, she took a full set of digital x-rays after which she showed me the results and explained any areas she wanted to have the doctor take a closer look at. She was very thorough, yet gentle, throughout the cleaning. Once the cleaning was done, Dr. Tau came in and took a look at my x-rays and explained any areas of concern. I was able to schedule a follow-up visit with Alex and Dr. Tau to fix a couple of cracked fillings and was on my way. I have had a difficult time finding a dentist I am comfortable with but I have a feeling I will never leave this office. If you are interested in finding a new dentist call Dr. Tau. You will be treated like royalty.
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