Illusions Nail Spa

(615) 915-1235

3809 Green Hills Village Dr, Nashville, TN | Directions   37215

36.108568 -86.815485

 
Manicures  more

Neighborhoods: Green Hills

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Owner verified business
 
 
 
Illusions Nail Spa

Reviews for Illusions Nail Spa

Recommends
over a year ago

I've been going to this place almost 2 years. My Nail Master is Vy and she's awesome. I never got like this pedicure and manicure since I moved to Nashville. She really knows what is mean "pedicure & manicure", not like others looking to your hand just to get tips. Please, go there and you'll see how much I'm right in my recommendation. Owner of place is nice Lady too!

over a year ago

I've been going to Illusions for 2 years now and I have never had a bad manicure. I tried several other places around Nashville and had several bad experiences. When I went to Illusions, they were super friendly and easy to talk with. The atmosphere is very relaxing and the facility is very clean and beautiful. Daisy, the owner, remembers most of her guests it seems. She even remembered my name on my second visit. Even after I took my nails off for a few months, she remembered me. It's nice to find a place that actually treats their guests like people and not just another set of nails and a tip!!

over a year ago

Looking for a new place to have my pink and white nails done, I was invited to this salon by a friend who highly recommended it. I read the reviews on Google and Kudzu PRIOR to my appointment. Upon my arrival and thoughout the session, the staff was friendly and provided me with a glass of wine, which is a part of the experience that is very important to me. I will have to say that the negative reviews seem to be written by unhappy women, who I would assume criticize everything in life and are probably unhappy in general. Daisy did a FABULOUS job on my nails, and was worth each and every penny. The staff spoke very good English, and I did not find that I was being upsold on anything - I got EXACTLY what I requested. If you want your nails to look absolutely amazing and to be done with both excellence and in a time efficient manner, you will want to make an appointment. You will be glad you did, and then be able to write a review to counteract the nut jobs who wrote a review prior to me!

Doesn't Recommend
1.0
over a year ago

IT WOULDN"T ALLOW 0 STARS!! But that is what they deserve!! Read this before you go to this place!! I never leave reviews but after this mess I want to save other women out there from a similar experience.

I have never felt so humiliated in all of my life!! I went to this spa to get services like I normally did. In the past the staff was rude but I had a regular girl that was decent. Well this time... I had a new girl and she was good. She offered me the service menu like they always do. I was with my 2 daughters. Then it came time to pay. My daughter went and paid and came back to me... "WHY WAS IT SO EXPENSIVE!!" I didn't know so I asked for an explanation when it was my turn to pay. They told me about all of the "extra" charges that we were going to pay over the "menu" price. I was a little upset to say the least being as the total she was telling me was nearly $200 when I was expecting half of that number. I agreed to give her the benefit of the doubt and I came up to $155... with a total of what she said I owed of $41. But I was NOT paying her another dime!! I truly felt like I was being ripped off and violated. My oldest daughter had already paid their inflated price because she is young and didn't know any better. She was so upset and I was beyond upset at the whole thing.

When I refused to pay what they were telling me I owed they called the police on me! NO LIE!! I told the police office that I was more than willing to pay even more than what I thought I owed but not what they were trying to charge me. After almost 2 hours of this craziness I was finally allowed to leave with the threat of being sued for the remainder of the bill. I was shocked at the behavior of the OWNER (Daisy Truong) in this entire fiasco.

But it doesn't end there... One week later a sheriff was standing on my porch to serve me for court. Yes... they were suing me!! Can you imagine the poor judge who has to deal with this mess?!? Here I am looking at being sued over nail polish. I am not sure whether to laugh or cry because it is absolutely the most ridiculous thing I have ever heard of. All because I wouldn't let these psychos rip me off!! I would stay as far away from this toxic place as possible. You could be next!!!

Recommends
5.0
over a year ago

Its getting there. – This is my second time going after it first opened. I can definitely say it's calmed down a lot since then. The service is getting better (way better than the first time i went lol).

It may be a bit pricy for my taste. But i was happy with what i got.

For those of you who are so negative about it. Give this place another shot.

Doesn't Recommend
1.0
over a year ago

NASTY & EXTREMELY RUDE service!!!!! – Don't waste your time!!! The worst place EVER!!! Very RUDE service especially from the co-mgr/owner... A royal b$@^#!!! Never have been to a nail salon with such High Attitude about themselves & not about there clients! Obviously, we were All disappointed in what was suppose to be a fun relaxing time! Plenty of other salons out there but we won't be going back to Illusions Nail Salon in Green Hills!

Doesn't Recommend
1.0
over a year ago

not worth it. – i went here with a groupon yesterday and was very excited to get a good deal on a manicure and pedicure although you know what they say...you get what you pay for. i left there completely unsatisfied my nails are already chipping and i had polish on my nails when i went and they painted over it...did not even bother to remove the polish from my fingers. i won't be going back sadly.

 

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