Deluxe Cleaner

(919) 968-7755

1116 Environ Way, Chapel Hill, NC | Directions   27517

35.906565 -79.022144

Open Hours

M-F 7am-7pm

Sat 8am-6pm

Dry Cleaners


Owner verified business
Deluxe Cleaner

Reviews for Deluxe Cleaner

Doesn't Recommend
over a year ago

Never. Ever. Again. In. My. Life. – I'm only giving them one star because it won't allow me to give them zero.

I've have TWO horrible experiences here - but the second one really is over the top.

I took my WEDDING dress to this cleaners the week before my wedding to have it steamed and pressed. There was no detail on my dress - it was just plain silk taffeta - but they still charged $140 to steam it. Air and water. $140.

Anyway. I paid them. Told them I needed my dress by Thursday, Friday at the latest - seeing as I was getting married on Saturday.

They told me I "might" have it by Friday.

Anyway. I dropped off my dress along with my cathedral length veil to be steamed (in addition to my custom hangar a friend made for me that had my married name on it).

Thursday comes. No dress.

Friday morning, the day before the wedding, they tell me my dress is ready.

I walk in to pick it up and the lady hands me the dress from behind the counter - and it is IN A BOX.

They did not press it. They did not steam it.

THEY PRESERVED it. That's what you do AFTER a wedding.

The dress was FOLDED and PRESERVED in a box - not to mention my veil was CRUMPLED in a ball underneath my dress in the box.

And my custom hangar? Gone. When I asked where it was (through my tears at this point) they said they threw it away.


They asked me why I couldn't wear it.

I don't know, because it's FOLDED IN A BOX. Not pressed, wrinkle free, and on my nice hangar along with my veil.

Anyway, LONG story short - they did, eventually send it back and press it correctly that same day. But I didn't have my dress until JUST before the rehearsal that evening - they did find my hangar in the trash... but did NOTHING to remedy the situation.

Look, I paid $140 to have my dress and veil looking nice, NOT $140 to have it put in a box and give me a coronary the day before my wedding.

I am a super laid back, easy-going, and understanding person, but this really sent me over the edge.

I still can't believe they wouldn't even give me any type of credit, refund, or ANYTHING.

I will NEVER in my life, EVER, EVER take an item of clothing to Deluxe Cleaners.

In fact, I will make it my mission to tell everyone to take their clothing elsewhere.


over a year ago

Special care – I have sensitive skin and I've gone to a few dry cleaners in the area. I also always ask them to clean my clothes twice to get everything out. This is the only place that I have not had an issue with. Not sure if they use a different type of cleaner or if they actually just follow my request but I've been pleased. I recommended this place to my mother as well who has sensitive skin on her arms.


50% 100 2 2 Votes
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Deluxe Cleaner to Citysearch

Do you have a review of Deluxe Cleaner on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Deluxe Cleaner review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Deluxe Cleaner page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Deluxe Cleaner on Citysearch