Phoenix >Food & Dining > Shanghai Buffet
4201 W Bell Rd, Phoenix, AZ | Directions 8505333.639039 -112.149305
Neighborhoods: Deer Valley
All you can eat sushi for about 7 bucks??? AWESOME!!! – Look, I've been a chef for over 35 years, and I understand that your not going to find fine dining 4 star food at at a Chinese buffet. And you certainly don't go to a Chinese restaurant for the service. But this guy Burnley, who gave a seething review, obviously has some health and mental issues. I've eaten at this place at least thirty times and never had been treated with disrespect. As a matter of fact, there was one time when I was uable to get some of the fresh oysters as the customers were eating them so fast they were not able to keep them restocked. I mentioned it to my server, and she immediatly returned from the kitchen with a dozen fresh oysters, placed them on my table, and said if I needed more she would be happy to get me some. Enough said about service - Let's get to the sushi. They have good sushi with a wide variety. But the best part is IT'S ALL U CAN EAT! If you have a particular type of sushi you like best, like say a rainbow roll, just ask the sushi chef to make you one and they will give you your own plate of the whole roll. The food quality and variety overall is good. And the service is standard as far as Chinese buffets go, but the real find is the sushi at such a great price.
the help will insult you and laugh at you – I took my fiance to dinner there last night because on Friday nights the food is fresher than normal. We both ordered sprite for our drinks and got our plates with samples of the differnt foods in moderation. When I got back with my second plate I started sneezing uncontrolably. I do that some times with some perfumes that people wear, so somebody must have came in close to me with that on. So I excused myself to my fiance and asked her to finish her meal, but I needed to go outside. So I went to the register to pay my bill and leave a tip, when the cashier asked if I had been drinking. I explained to her of my alergic reaction and paid my check. The cashier then went to my fiance and told her in a loud voice that " the fatt man paid the bill" and then laughed at her. My fiance met me outside and told me what the cashier had done, so I went in and asked for the manager. Now nobody spoke english and they called a busboy over to talk to me. After expressing my concern to him politely he conveyed it in Chinese and they laughed at me. I then asked for my money back for the direspect and humilition, and there response was " you ate the food you pay". I explained that I was insulted, my fiance was insulted and I was hardly the fattest man in the restaurant and I wanted my money back for the treatment, they refused. I will be disputing the charge on my credit card, and I never do that. Dont eat there unless you want to be insulted and laughed at,
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