39 W 900 S, Salt Lake City, UT | Directions 8410140.749375 -111.892347
Neighborhoods: People's Freeway
Took my car to Mike to replace the Waterpump... I brought in my own waterpump... Mike gave me a hard time about me bringing in my own Waterpump when I arrived... I'm sure so he could sell me the same thing for 3 X the price... they quoted me approx. $200.00 ended up paying $460.00 . ... He kept pushing new hoses on me, and I said no,,, He said I'll give them to you for my cost.... Finally I said Okay... and then he charged me full Cost for them (what a Liar) Also they did not put my Fan Shroud back on...
Cheesy G is 100% accurate. The Groupon is ridiculous. I scheduled my maintenance, told the secretary what I wanted done from the Groupon and confirmed it again when I dropped the car off. When I went to pick it up, they charged me for everthing except one service (about $120) and said that I couldn't get more than one free service per visit. I told them I had confirmed the Groupon when I scheduled it and again when I dropped it off, but they still didn't want to give it to me. I had to fight with them to get it. What do they want? To drop off the car for an oil change one day, then drop it off again 2 days later for a tire rotation, then 2 days later for a wheel balance? So stupid. Its just a way to entice you to buy the coupon, then bait/switch you afterwards.
I had them do the "free" brake inspection; I needed new front brake pads and rotors; their price was 40% higher than either of the other 2 prices I got. I had it done somewhere else.
Looking at all the positive one line reviews, I agree with Cheesy that they probably pay for them or post the reviews themselves.
I feel I am always treated fairly and honestly by Mike and his team.
Everything was done for me at Mike Palmer. I absolutely assure that I will be back the next time my car needs service.
Their fast and honest appraisal of the repairs and the expedient and friendly service that I received was much appreciated.
Their willingness to understand my need and prompt ability to get the job done impressed me.
A great company. Understanding and willing to work with in a trying situation.
I had a BMW 5 Series with a bad cat . They pulled both just to see if they were bad and found they were. They could have told me both were bad and charged me double but didn't.
My car repairs were completed with good results. I also had a car to drive during repairs.
Great honest people. Very helpful providing a loaner car. They are dependable and incredibly helpful in a trying and tight situation.
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