3410 Aztec Rd NE, Albuquerque, NM | Directions 8710735.119775 -106.604983
Open 7 Days
Neighborhoods: Northeast, Alta Monte
First impressions are important – When we walked into Universal massage we were bombarded with chaos. I didnt feel relaxed and I actually just felt frustrated. People were walking around, and talking loudly. Many of the therepists (or all) were in scrubs which made me feel like I was in a doctors office...awful.
Costomer service is important even at a school or especially at a school where beginning therepists need to have a good example of professionalism. I didnt feel this professional quality was present. Even the "professional" therepist seemed impatient and annoyed with us. When She(the therepist) called out a name, which was pronounced wrong, Neither of us could tell who she was talking to. She then rudely said," I am the "professional!".
Who wants to be treated like a nuisance? when someone is coming to get a massage for the first time. all they want is to feel secure and safe and Cared For! Wow.
I also want to comment on the masage I recieved from a student. This student didnt touch the body over the sheet. Instead she threw back the sheet without any introduction to the body and started working. This is The worst way to start a massage. That first touch over the sheet helps a person feel safe and relaxed. There must be a connection before exposing that person.
Editorial Review – Medically modeled massage therapy institute offers students the opportunity to hone their craft while customers receive discounted massages.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Universal Therapeutic Massage Institute Incorporated on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.