Lux Spa And Fitness

(215) 931-4248

401 Chestnut St, Philadelphia, PA | Directions   19106

39.948868 -75.147588

 
Beauty  more

Neighborhoods: Center City East, Center City

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Lux Spa And Fitness

Reviews for Lux Spa And Fitness

Lux Spa And Fitness
Recommends

People are hot and cold about this place for it's spa services but you can take advantage of a totally serene pool, and that's all that counts.

Recommends
5.0
over a year ago

Best Spa EVER! – I love this spa. I had an amazing time there. I got a great facial by Olga and really enjoyed my massage. The staff is great, very friendly and helpful. I don't know what the other reviewers are talking about. It seems very unlikely that a business would schedule a fake appointment. Anyway, amazing place, definitely recommend this place to everybody.

Doesn't Recommend
1.0
over a year ago

Stay Away from LUX! – Thanks ANGELDB...BUYERS BEWARE IS RIGHT! They set up a fake appointment under my name and then charged me $185 for not showing up...The owner is so rude, Tiffany and said they called and emailed me 2 days in advance, which I have proof they did not!!! She also told me I'm no longer welcome, like I would ever go there again!!! Worst service ever, save your money and go somewhere else.....They are frauds and scam artists

Doesn't Recommend
1.0
over a year ago

BUYER BEWARE!

I have been to Lux Spa a few times over the last year. Yes, all of those times have been during Spa Week. The services themselves were okay. I did have a great facial from Olga, but that is where it ends. I had the WORST massage that I have ever had in my entire life I did complain about it and in turn they offered my 50% off of services. I requested a refund or credit (there was no yelling or screaming I just simply said that I thought they were wrong in not trying to make me happy) for the 50 minutes I wasted of my life and I was refused. I was also told by the owner, Tiffany, that I was being disrespectful and cannot return to their facility and then she hung up on me. I did tell her that I was not even sure why I had paid for the services in the first place, and her response was, "but you did". This is how customers should be treated who have received a glorified back rub from an employee who they KNEW they were firing over the weekend and yet knowingly booked the appointment? I did warn her that I would be posting my dissatisfaction (again in a clear and calm, yet unhappy tone) and she congratulated me on having the time to do so. Very insulting. No I do not have the time to do so, but have made the time to warn others of this experience so they do not get caught in the same trap.

 

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Lux Spa And Fitness

Wipeout!: Find Some Water and Jump In in Philly It\'s hot outside. You need to swim and you don\'t own a pool. All problems that can be fixed at these…
33% 100 3 3 Votes
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