2534 State St, San Diego, CA | Directions 9210132.728168 -117.169061
Neighborhoods: Central San Diego
I was recommended to this company by a friend who had used them in the past. I am so glad I did. After many phone calls from other companies that felt almost antagonistic and alot like bullying to get my business, I spoke with Rhia. She's great, friendly and very knowledgeable about the moving business. The price wasn't the lowest, but the customer service was worth it. I moved from San Diego to Georgia and very happy with the outcome. The guys wrapped my antiques, which made the trip all in one piece, a few of the boxes have seen better days, but nothing broken that can't be replaced. Very happy with my move!! Thanks Rhia!!
My recent move was stressful to say the least. After getting quotes from many companies, who called and emailed me incessantly, I spoke to Rachel at Valet. She explained everything about the moving process in detail, and answered all of my questions. I scheduled her to come to my house and give me a quote that I thought was fair, gave me free packing of my mattress, pictures and mirror. Then, to top of an already stressful my move date was suddenly moved to early then expected, they changed the date to come out to my house with no problem. The guys that came were fast! Start to finish it only took about 3 hours to load my 2 bedroom. It took a bit longer to receive my stuff than I expected but all in all a good experience.
I write this review after having a nearly flawless move with Valet Movers. I moved in July, 2013 from La Jolla, CA to Hollywood, FL. This was my first experience with professional movers and I was extremely scared to say the least. After hearing so many horror stories I decided to have a few different companies come out and give me an in-home estimate.
Valet Movers was more than willing to come out and provide me with the estimate. Rachel came to my apartment to provide me with the moving quote. She was very honest. I had three other companies come out and I have to say Rachel by far was the most thorough. She advised me of every charge I could possibly be faced with and also gave me a list of items that could incur extra charges.
Happy to report there were no extra fees added to my estimate and she even waived 2 flights of stairs at my pick-up address! I did have them pack my Flat-screen TV and a few glass pieces which she also gave me a reasonable price.
Ultimately I chose Valet Movers simply because of the customer service (their A rating with the BBB didn't hurt either) and how honest I felt the sales staff was. My items arrived to my new home in FL 8 days after pick-up and much to my relief all of my items were intact and unscathed.
My best moving advice is to ask lots of questions, receive an in-home estimate and follow the moving companies advice. I did these things and it worked for me! Good Luck!
Good experience with Valet Movers. I used them because they were a local company from San Diego. The girls in the office were helpful with explaining how the moving process works so there were no surprises the day of the move. I was hesitant to use a moving company but I also looked up history with the BBB and they seemed to be the best in the area. On the day of the move they were on time and moved carefully and at a quick pace. They used floor and door protectors to prevent any damage which I was grateful because I have heard movers can cause damage. My move was out of state to Minnesota, and it took 13 days for my items to reach me. I was ready when they got there and all in all I had a good experience.
Real and Efficient – I spoke to three movers who were "five-stars" on the review sites available on net , and the Valet Movers put me most at ease. Most movers will do the stuff you ask them to do, complaining all the way. I personally find it very uncomfortable to have to boss around big, burly men who are resentfully doing their job. Not so with Valet Movers team. They proactively did things, and never made it seem hard. Usually I tip movers because I feel bad after they have appeared to struggle all day. With Valet Movers , when I started to just proceed them with tips they never accepted even after a tiresome outstation move. Cheers !! to the entire team of Valet Movers.
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