2022 Cliff Drive, Santa Barbara, CA | Directions 9310934.402164 -119.724904
M-F 7:00am - 7:00pm, Sa-Su 9:00am - 5:00pm
Neighborhoods: West Mesa
not over priced – I was pretty pleased with Allen and sons. My washer had gone out. I called and they had someone there by that evening. Unfortunately, a motor needed to be replaced but surprisingly, the price wasn't horrible. Will definitely cally them again. thanks!
competent and honest, but not inexpensive – The technician (Sean Barsky) clearly knew what he was doing. He quickly identified the problem, gave me a clear explanation, and proceeded immediately to the repair, which solved the problem. (He was supposed to have given me an estimate of the cost before starting the repair, but I would have given the OK in any case). No parts were required. When I later converted the labor charge to an equivalent hourly rate, the figure came to roughly $210/hour, which seems a bit high; otherwise, I am very satisfied.
Beware, these guys don't even have the proper tools! – We'd had good luck with this company awhile back with a dryer problem. The repairman who came out was courteous and competent and didn't try to rip us off. Our most recent experience with Allen & Sons was a whole different story. The repairman who showed up was sullen, barely communicative and lacked the proper tools to do the job. I had to get MY tools for him to use. After I retrieved my tool box, he then proceeded to tell me that the job would cost a minimum of $149. The guy didn't even have the necessary fittings! I did the job myself. It took me 10 minutes. I'll never do business with Allen & Sons again.
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