Aurora >Heating Contractors > L & G Appliance Repair & Heat
20898 E Hamilton Ave, Aurora, CO | Directions 8001339.653375 -104.745304
Their service STINKS! My Tenant sat there for 2 hours, and they never showed OR called. If you love being stiffed for a few hours out of your busy day, you'll LOVE L&G!
My washer is broken, it needs to change the drain pump. Tony came to my house to fix it. It's new type samsung, it's not so easy to do it with our limited space, while Tony is very good technician, honest, responsible, hard-working. highly recommended.
My refrigerator was running but freezer stopped getting cold enough. Called a couple places that refused to troubleshoot it over the phone at all and wanted $140-300 for the trip, diagnosis, and probable repair. Then I found Denise at L&G who connected me with Tony, who took 5 minutes out of his busy schedule to talk it through with me and helped me find an obstruction in the fan that was supposed to be blowing on the condenser. Fridge back up and running, and L&G has a customer for life. Highly personable, knowledgeable, AND THEY CARE.
My washer and dryer both quit in the same day! The father ann son came over on time! They were great with my young children and bulldog! Great service
My copper line broke on my fridge. Found them from my neighbor that had used them back in 2010. So I called. Took a few days for them to get to me because it wasn't exatly an emergency. They gave me some options, ordered the part and did the job quickly. I paid a small service fee but the labor and parts were really reasonable. I will use them again. I found them on Angie's List to which I had just joined this month.
Great experience. Refrigerator stopped cooling this last week and wasn't sure who I should call. Noticed my freezer fan wasn't running so i called around for a few phone quotes. Some companies refused to give me a quote over the phone or couldn't make it out for nearly a week, but the ones i did find ranged from 250-350 dollar quotes. Found L & G Appliance on the BBB with a an (A) rating. Scheduled an appointment and they showed up that same day within 2 hours of my call, installed a new fan motor for just under 120 dollars. Great Value A++
They seemed fine. They needed to order a part. when they called they said it would be over a week. I called around and found the part at 50% less than their price. They told me they wouldn't install it. THEN when another company came to install it it turned out I didn't even need the part. SO I'm left wondering if they would just have installed it and never told me I didn't need it - that some thing had just come loose. With a bible and cross on their business card they need to go some to meet that declaration!!!!
Amazing experience. We had our furnace go out in the middle of the nite, and we have a newborn. we called several companies to no avail. L & G came out within 2 hours and repaired our furnace for $109. The then instructed us on the proper maintianance of our furnace.
Very polite likable and knowledgable.
Unprofessional – I was using them to look at a refrigerator for one of my rental properties. I made an appointment and gave their number to my tenant to call them in case something changed. I also gave the tenant's number to them in case they had to change the appointment as well. Both parties knew how to get a hold of each other and they knew that they may be getting a call from one another.
When L&G did not arrive at the allotted time my tenant called them. Instead of getting a straight forward, we are late and will arrive at a certain time, he was rudely talked to and said that he was not the owner of the property! I had to call them to figure out why they treated my tenant this way. Up to this point I had no problem with them.
The tech did arrive, though a little late and was very courteous and nice.
Call if you like to be cursed at! UNPROFESSIONAL – INCREDIBLY HORRIBLE COMPANY!!!! We used them for our property management company to service appliances for tenants. We had scheduled Tony to go look at a dishwasher (Usually we dealt with the wife Denise). He had a scheduling conflict with the tenant and when we called to find out when he would be there he started dropping the f bomb and calling the office girl all kinds of awful foul names. When we said we were going to complain he stated he was the owner. Scary experience! Will NEVER use again!
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