17802 134th Ave Ne Ste 18, Woodinville, WA | Directions 9807247.757906 -122.160423
M-F 9:00am - 6:00pm, Sa 9:00am - 3:00pm
Neighborhoods: North Industrial
Can anyone please help me find David Rosales !!!? Any addresses? Numbers? Anything thanks... He also robbed me !!! I take it very very personal
If you are reading this you are probably a victim of the Herrera family through one of there TV repair stores. Through a series of TV repair stores Edwin Herrera and his wife Reina Herrera along with some of their kids have victimized many people.
The Herrera's are from Honduras. I don't know if they are here legally. They use aliases such as Roger Tajada and David Rosales.
The Herrera family's business model is to move the company to a new rented location and change its name when the company gets a sufficiently bad reputation and load of outstanding court judgments against it. Tetesystems Electronics became Delta TV Repair. Delta TV Repair then became Seattle TV Repair, Inc.
Understand that you are already a victim. There is nothing you can do for yourself. Even if you sue and win a judgment, as I did, they will just not pay you. This may come as a surprise to you, but they don’t have to.
The best you can do is notifying the Better Business Bureau to help warn others from also being victimized. I no longer see any point in notifying the office of the Attorney General.
Do you guys know how can we get our money back? What action can we take? They also took 650 from me!!
This "germ" has been closed down by the state for non-payment of taxes. He stole money from me and refused to pay back. He has a terrible record of service. For those that wish to follow up his real name id David Rosales not "Roger"
He ;lives in Marysville and according to records the address he has listed has been fore closedon by a lende in San Diego. Hard to believe given all the money he stole!!
Please contact the Attorney Generals Office regarding Seattle TV Repair. I have already done this and they are compiling reports. Seattle TV Repair returned our TV still broken with the promise to refund our money of $385.00 in March and we still have not received our $$. We need to hold them accountable.
DO NOT USE THIS COMPANY! It took them 7 months to fix my TV. I was told 3 weeks, several calls to them with no return calls. Extremely bad customer service!!! I would NOT recommend this company!
DO NO USE THIS SERVICE. Our 46” Samsung LCD died last March 2012 and we decided to see if it was repairable since it cost us SO much and it was only 6 years old! Roger came to the house and said he was pretty sure he knew what the problem was and he took our $599 and our TV. Fast forward 15 months later! Nada. We knew after 3 months that this was going to be a train wreck and bought a new TV. I continued to call at least a couple of times a month and rarely got a call back. In the end I just wanted him to admit that he couldn’t fix or didn’t even have the TV any longer. I figured I’d fight for the 50% labor refund I was supposedly able to recover according to the contract. The number is now disconnected and I suspect he’s gone belly up. Good riddance.
DO NOT USE this company. My plazas lost its picture. I read some reviews and called Roger at Seattle TV Repair. Roger quickly arrived and assessed my tv said it needs a new power supply. Roger said he could fix in 1-3 weeks. Roger charged me over 500. That same day Roger charged the full amount on my credit card. Month later after multiple phone calls Roger said that he has replaced multiple panels and has determined it needs a new power supply. He would have to order part. Month later part was installed and still did not fix the tv. Roger called tech support at Panasonic and determined power supply was bad. Panasonic said they would send him another on. Roger tld me the tv would be ready for delivery in a week. A month later I texted Roger telling him Happy 3 month anniversary on repairing my tv. I told him that his contract is void that I wanted him to deliver my tv back with a full refund. Roger texted he was in a meeting. This happened too many times to list. Finally he calls and said he surrenders he put the new part in and still did not fix. He said I was a very patient customer and he would refund my repair and return my tv. He said he would not be able to do this until Saturday. I went down to my local Video Only and Charles hooked me up with a 55 inch plasma with a huge discount. I told him about Seattle TV Repair and he said he has heard similar stories regarding Roger. Saturday come I text Roger that I need him to deliver the TV by 10a that I had plans. Roger calls and said he could not deliver until early afternoon. I told him that was fine. Roughly at 2:00 Roger calls and said he found a new package at his home from Panasonic. He installed the part in my tv and magically the tv with a bad panel/board now works. I was very confused. His stories just did not add up. First the new part did not work and magically another new part shows up when he was supposed to be refunding my repair and the tv now works. Roger finally delivered my plasma at 7pm on Saturday. Nice thing it does work. The repair took over 3 months with over 50 texts and 30+ phone calls from me to Roger for updates hearing multiple stories. Stories that conflicted with one another. I think this guy goes out shows a very professional at your door to pick up your tv. Says it will be done in a couple of weeks and then the excuse games begin. Do not waste yor money or time with this guy or company. I give him a negative 10 star for his service.
Stay away from this business! They've had my TV since Novemeber! Promised it would take only 10 days! Now, I'm a patient guy, but I know when I've been screwed!! Most times you do not receive call returns. I've contacted the police department because they still have my TV and the $350 deposit!! I've contacted the Better Business Bureau. I'll take them to Small Claims Court. It can not be a legitmate business, operating in this way! I've even asked to speak to the "owner" and was told I could not. Disgusting.... I can't even say it's a business!!!!
I agree...Run from this company! We have had this problem on going since Feb 2013. When they took our TV to repair it, they said 1 1/2 weeks.... it is now almost the end of May....after 2 months of excuses why it was not finished, we got them to give us our TV back, but we still have not received the check for our refund, that we stupidly paid in full as Roger said this is how they do business. They cashed our check within 2 days, we even have a signed receipt saying they would pay us back before the end of April.... We are at our wits end, retired and needing the money that we paid them over 500 dollars!
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