Sandy >Manicures & Pedicures > The Nailport
9088 Village Shop Dr, Sandy, UT | Directions 8409440.583693 -111.862892
Mon-Sat: 10am - 7pm
Sun: By Appointment Only
I was shocked to see there was a groupon running for this salon again today, when the one I tried to have honored which I bought back in June just expired yesterday! What was supposed to be a fun day out for my daughter's birthday (then we hoped for back to school, then we tried for Halloween) turned into nothing but a massive disappointment. I never got through to a person and never received any return calls from the voicemails I left. I'm still not sure how anyone ever makes an appointment here.
Took my beautiful wife in for a much needed R&R session after a 6 month battle we have been engaged in we cannot thank the friends we have at The NailPort enough for the support they have given us and kindness they show us with complete humbleness. And you know as hard as you all work know you will never make everyone happy- just do what you love and love what you do! For all the bitter people in life who do not appreciate you and your good offerings read this I find it fitting, "If you want to be on good terms with everyone in this world, sell goods on credit and never ask for payment "
I can't wait to go back! $25 for shellac french and it lasted a month with very minimal chipping. Do I need to say more? I will... The girl who did my nails helped me when I was looking for a good coral. It wasn't crowded but it was Thursday mid-morning. The TV was more than enough to keep me entertained so I was content. I'm mainly impressed that I had such a flawless manicure for such a long time. I hate chips and take off my polish at the first sight, so it was a miracle to go a month between!
Yeah! SO I walked in today as a 'walk in' and w a groupon from like 2 years ago- yeah no problemo!!! In fact the owner did my nails! I didnt know she was till the end of the service...I thought she was so professional and nice! She said when I walked in that she finished early and she'd love to take me next! Just like their fb says even when the groupon expires the amount I paid was still good as a credit. I had loved my nails! Great cs!
Heya! Easy to work with, Gave me exactly what I asked for! The little hot towel and miracle cream at the end............... totally did me in! I'm hooked! Worth the wait!
I called today w my groupon and the girl who answered was super sweet to me! I had no problem booking an appointment in fact she said she had just rescheduled someone and was able to get me in today! Everyone was kind, it was super clean, and plus I got pumpkins on my toes and Frankenstein on my fingers! Yay! Everyone at the gym LOVED my fingers! Definitely going back!
listen- here's the deal, i have been a…
listen- here's the deal, i have been a faithful client of the nailport since the salon first opened and have watched this salon grow and keep on growing to a magnitude of success all the while keeping it all about the foundation- THEY LOVE WHAT THEY DO AND THEIR CLIENTS! i decided to log online and read some of these reviews bc i happened to overhear another client comment on some fancy nails posted on the nailport fb. i didn't expect to read all these rude comments from frankly people who have nothing better to do than to post and re-post terrible things that simply aren't true. so i am am going to offer something no one else has- personally message me and i will give you my number so i can attest to you what great service i have been provided. they have been every bit as loyal to me as i have been to them. i to was originally a groupon customer from a little over 2 years ago and vowed never to purchase another from them simply bc i wanted to be apart of helping the economy and help boost business as it is intended to do. not rob them blind. do you even realize a groupon value package is 110 to which we pay 30 35 whatever it is for 2 mani/pedis and that means 15 for the salon which means 7.50 per visit take out whatever they pay the techs???? that means they aren't doing it for the money or to scam as some ignorant person stated before...it means they are doing it for repeat business!!! and the groupon customers that are mad that they didn't get an appointment when they either walked in or called to have one either on the spot or that day well duhhhhhhhhhh!!!!!! if the service is 1 hour and a half it must be an appointment so you have the best service and time allotted for it! you cant expect to call last minute like everyone else and then just get in! and further more be mad when the line is in use bc of all the other procrastinators calling in. if you are buying a bargain expect to have to wait in line like everyone else who got a great deal! stop taking advantage of those who sit there and scrub your feet that your loved one wont even do! the lady that said shed take back her tip- be ashamed of yourself! these people work every single day and long hours to help us feel beautiful! haven't you ever heard- take care of those who make you beautiful! like i said i've been there since they first opened. i'm there every 2 weeks and no special they have puts their time before their loyalty and service to me. they have come in early and stayed late...even fit me in during my lunch and a panic attack. don't believe me? message me and you can call me personally! and above all- just be gracious human beings! take responsibility if you forgot about your groupon or didn't call ahead to schedule- for hot cakes sakes you still get the credit for the amount at the salon it isn't like you lost your money! rock on pauly d and farrah! mandy with your miley hair do! jet you are the best! stephen we love you! hailey you are sweet as pie!! x' o's to all the rest of you!
Impeccable hand-art! Comedic staff! Spic-n-span clean! Thanks so much for squeezing me in and coming in early!
This place has THE WORST customer service in the entire industry. I have NEVER been treated so poorly over the phone.
I called to make an appointment for today and was told that their Groupon Customer's HAVE to make an appointment for which their calendar is book out through September.
Apparently, I am not a 'regular' customer and will not be honored a walk in appointment. I advised the rude young lady that I would be bringing a 'regular' customer with me to stimulate some business at their establishment during this less than exciting economy - she advised me that my 'regular' customer's walk in would be fine, but if I was using my Groupon, I'd have to wait until September.
I then asked to speak with the manager of the salon - who was "with a client" (Google search Nailport Sandy, UT and you'll see tons of reviews where the customer requested the manager and never received contact from them).
The receptionist stated that she doesn't make the rules and subsequently HUNG UP ON ME.
I will dispute the charge to my credit card before I ever set foot in this salon. This review will be everywhere, you can bet your bottom dollar.
One star is too good for this place. They never answer their phone and never return calls from left messages, so the only way to make an appointment is to go there. Then they tell you they are booked solid for days on end. If you actually get an appointment, the services are crappy. I would not recommend this place to ANYONE!
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