Anaheim >Tile Contractors > Bedrosians Tile & Marble
1235 S State College Blvd, Anaheim, CA | Directions 9280633.816654 -117.889883
Neighborhoods: Southeast Anaheim, Southeast
Jerzymade's Bedrosian Experience – JERZYMADE .... As a contractor, you should be aware of the procedure in order to obtain excellent service from a service provider ... at the onset, established an excellent working relationship with one of the fine sales staff ... in this case at Bedrosians/State College. I recently built a 5,000+ home with 6 bathrooms, kitchen, laundry etc. all in need of countertop and flooring. Early on, we established a close working relationship with the sales staff and in doing so, were able to obtain phenomenal service and additional discounts based on our quantity purchases. Sure, people can make mistakes ... I would recommend to anyone that is selecting product and picking up the product yourself at the facility, to verify the order before taking possession. We did have a couple of incidents, but they immediately corrected the problem. I enjoyed my BEDROSIAN purchase experience which spanned close to six months ... and ended up with product I was pleased with. On another note, Jerzymade, you may try spell check on your next entry.
Horrific expirience for my customers and myself. – Couple of months ago I wrote a remark about this store's manager's scandalous ways she conducts the "business" and it's sneaky mischievies ways to manouver people out of their money but my remarks were "conviniently" deleted. I'm writting now my warning to potential clients - be weare of sales crew "mistakes" and product quality tempering. You may end up cheated out of your money as they don't refund or exchange their own "oopses", misscalculations, seling wrong products, etc. I'm a contractor and heaving good expirience from San Diego location I recomended this Aneheim store to my clients - it was fat mistake - now case goes to court. For details please email me jerzymade@yahoo
Fabulous products and service – I recently wanted to remodel my kitchen and guest bathroom. I knew State College Blvd was the place to go... after driving up and down the street, I stopped at Bedrosians Tile.
I was so impresed with the showroom, and the way the products were displayed. I had relatively no knowledge about tile, but a friendly salesperson was happy to explain the benefits. I felt like I got a great tile at a great price.
They also sent me to their indoor slabyard in Orange, where I got a great deal on my kitchen countertops.
Worst customer service ever – I asked for 7 boxes of tile. They sold me 9. I tried to return 2 boxes. They said no returns. I reminded them that I asked for 7, not 9. They remembered and took the return, but charged me a 25% restocking fee. WTF? Customer pays for salesperson's mistake. Great place to shop!! An ignorant salesman said it was my fault for not checking my order when I drove off the property. He said he checks everything he buys all the time. What a great people person. It's just like buying stuff at the street corner where you ask for 10 and get 9. Well, it's obviously the buyer's fault, because you know all salespeople are out to screw you all the time. I called the management many times and no one has returned my call. Maybe it's time to go to court.
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