Lounges >Holland House & Bar
939 W Eastland Ave, Nashville, TN | Directions 3720636.184278 -86.754149
Extremely over priced. Rude waiters. About 15 tables in there but terrible service and the food was tiny and tasted bland. Instead of bread on the table they plopped down a small bowl if plain popcorn. And of course gratuity was included (sorry, I'd rather throw my 8 dollar tip out a window than hand it to that turnip of a waiter).
SERIOUSLY?!? – Growing up in New York has been a blessing and a curse... a curse in terms of expectations when I dine out. I've been eating great food served by non-poser hipsters since I was able to speak.
A few nights ago I found myself driving through East Nashville with my man, both of us hungry and craving a cocktail. Naturally we thought of the Holland House, which we have both been to dozens of times and enjoyed many a stiff late-night-cocktail. While we were both indifferent on the hospitality, we could agree that a stiffy was in order.
Upon entering the almost empty restaurant, we were "greeted" by a snobby and smug hostess. She encouraged us to sit at the bar, despite the nearly empty restaurant. I understand that the bartender wants to make money, but what couple wants to have a romantic dinner belly up on a bar stool? No thanks.
She marched us over to our drafty corner table where another staff member followed by slamming down a few glasses of tepid tap water, informing us that "so-and-so will be right with you". And so we waited....
I don't know if the crappy hostess forgot to tell "so-and-so" that s/he had a table or if "so-and-so" was in the weeds, but we waited for nearly 15 minutes with our tepid water and our suggestive menus. Eventually we decided that if we were going to spend WAY too much on over priced food (which is okay, but seriously NOTHING to write home about) and over-priced cocktails, at least we would go somewhere where we would get some service.
We left with no fan-fare... no hostess asking if everything was okay, no manager concerned that two semi-regulars were leaving prematurely. I get that is place is "alternative", but good service and hospitality never go out of style, especially when you're over-charging for a sub-par and average menu. These people need to get over themselves.
I don't expect much... seriously... just a little service when I go to a sit down restaurant.
Here is the bottom line: These people need to stop contemplating what suspenders they're going to wear tomorrow and start paying attention to their jobs and customers. While I'm at it, i suggest that the owner reevaluates the staffing from the top down. The fact that no one noticed that a) we were there in the first place, or b) that $100+ tab was walking out the door, indicates to me that there is a major breakdown in management. That said, I would be surprised if I'm not the first good customer to leave and never come back.
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