4810 Lorain Ave, Cleveland, OH | Directions 4410241.478119 -81.720433
Mon-Fri 9am - 6pm, Sat 9am - 5pm
Neighborhoods: Detroit-Shoreway, Detroit - Shoreway
When I purchased my vehicle they included in the contract a guarantee that it would pass e-check...however, it has failed 3 times. When I tried to contact Tommy to resolve this issue all I got was run around. First he asked me to get it checked out and have the shop send him an itemized list of what was wrong.. I did this and contacted Tommy for the next step. Tommy laughed and told me I would have to go through his own mechanic which I was willing to do but he refused to provide me with his mechanics phone number, stating that they only work with dealers. At this point Tommy wont even speak with me he called me several names and repeatedly hung up on me. I am completely shocked and dumbfounded that the OWNER of an establishment would behave this way. HE should have not made any guarantees he was not willing to live up to. I have since contacted a lawyer specializing in lemon laws since this dealership did not follow the FTC Used Motor Vehicle Trade Regulation Rule, also misrepresented the vehicle and broke the contract which he wrote.Tommy's dealership is aimed at families with low income and/or bad credit because he assumes low income equals low IQ.... I'm about to show him how wrong he is.
my choice – I have been dealing with them for many years and am very satisfied with the results I have had. I have never had a problem with the cars I have purchased or the service I have received. I have and would recommend them to a friend or family member who is in search of a car. I just purchased a Saturn from them last month and am very happy with the performance and low monthly payment. The staff have been helpful and courteous in all questions and matters I have. Thank you Byrighter.
Friendliest Atmosphere, Best Financing Programs – A great place to start your credit line or repair your credit history. Every one will help you get a 1st 2nd or 3rd chance auto loan in a reliable automobile with a 1-3 year warranty. They will make sure your payment does not exceed your budget expectations and all payments will be posted on your credit bureau. Be sure to go to .byrightauto. to receive a $200 off coupon.
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