101 Market St, San Diego, CA | Directions 9210132.710921 -117.163309
Neighborhoods: Central, Central San Diego, Marina
Complete waste of money in addition to the old "bait and switch" game.
BAIT AND SWITCH - DO NOT USE THIS COMPANY
I booked a 3 room carpet clean for $69 on Sunday morning between 10 AM and 12 PM. I call at 9:45 AM to confirm that the company was still arriving as planned. They confirmed. I also asked if I needed to pay check, cash or credit card. Cash or credit card was confirmed.
I get a call 20 minutes later telling me that they will arrive around 12:30 PM. Okay, fine. Not what was originally planned but it's not a big deal.
The carpet cleaning guy shows up at 12:30 and the first thing I hear is him complaining about how he has to work on Sunday instead of drinking beer and watching football. (1. Like I care. 2. Great service, brah - customers really LOVE hearing that.) He then tells me that he's going to give me a "quote" after he looks at my apartment. I thought it was $69 flat rate for 3 rooms?????
We get into my apartment and the guy tells me that we will be charged $130 based on the size of the apartment - something they consider 5 rooms. (I'm pretty sure I've lived in a 3 room apartment for 3+ years but OK.) Oh and on top of that, he has to treat the carpet so it's going to cost $225 total plus tip (which he was really not shy about insisting now - that's classy). WTF. Then he tells me that I can't pay with a debit card. Lovely.
I decline the service. The guy calls his manager who then gets me on the phone and starts arguing with me. Again, great service guys - way to run a business. Drops the price down to $100 total, but I'm all set at this point.
The last wonderful thing I'm left with is the carpet cleaning guy hitting on me before he leaves. Telling me how he's 50 and married, but he knows I probably can't tell by looking at him and if I didn't have a boyfriend, he'd love to date me. Fantastic.
Perhaps if this wonderful employee of Steam N Clean is UNEMPLOYED, he can watch football EVERY Sunday!
Bottom line, my money will be spent elsewhere.
HORRENDOUS EXPERIENCE! STAY AWAY! The technician tried to upsell us and asked repeatedly for tips from the moment he arrived. The work didn't remove ANY dirt from our carpets. It's like they didn't even do the job. Steam N Clean wouldn't work with us when we called to ask the manager to come back and provide the service we paid for. NEVER DO BUSINESS WITH THIS COMPANY. TERRIBLE EXPERIENCE.
I have had Steam N Clean as our San Diego carpet cleaning service for years. They not only clean our carpeting and area rugs but also our upholstery and drapes. Draperies are great for absorbing any odors and making the house smell unpleasant. Steam N Clean keeps everything fresh and clean. The even clean tile grout.
My son has a part time job working at a local nursery moving and watering shrubs and plants. It was his first day and when he arrived home he did not remove his shoes and tracked in dark mud all over the light carpeting. Fortunately Steam N Clean treated our carpet with a special stain repellant. We had them come back and clean and it came right up. I was very glad that I hired them last year. They are the best San Diego carpet cleaning company in my opinion.
When there was a big brush fire in the area we were glad that it did not damage our home but we did get a lot of smoke and ash which covered everything and left a smell the would not leave. We called the San Diego carpet cleaning company known as Steam N Clean because they are also smoke remediation specialists. You would never know there was a problem of smoke in our home thanks to Steam N Clean.
Steam N Clean Group, the San Diego carpet cleaning company applies a low moisture, hot water extraction system to deep clean my carpet and it is dry in only a few hours. It is the only method that my carpet manufacturer recommends for their products. I have been having Steam N Clean do my carpeting for years and it still looks like new.
Steam 'N Clean
1.0 star rating
Steam 'N Clean The Old bait and switch is what these guys are about, call based on the $69 for 3 rooms when they showed up they tried to tell me this is a much more involved job and they can't do it for less then $250. With all my furniture removed they knew they had me and it would not easy to get someone out to do carpet the same day, but sorry guys I did he did a great job for $79 not $250...
I read other reviews on yelp and other sites and it seems like these guys are doing the same thing under this name and other names too. Shame on you be honest
Stay away stay away
My carpet was spotless after cleaning. The technician was courteous and delivered a highly professional job with reasonable rate. Even my cat loves the fresh scent from clean carpet. Thanks Steam N Clean, would definitely call again for your service in San Diego!
Incredible – Steam N Clean is a terrific company!! My carpets came out great and the technician was super nice and helpful. When I called in I knew I would hire them because they were very friendly and also made sure to work with my hectic schedule. I plan to hire them in the future for any other cleaning needs I will have!
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