627 Old Trolley Rd, Summerville, SC | Directions 2948532.977405 -80.172237
Monday: 9:00 AM - 5:30 PM; Tuesday: 9:00 AM - 5:30 PM; Wednesday: 9:00 AM - 5:30 PM; Thursday: 9:00 AM - 5:30 PM; Friday: 9:00 AM - 5:30 PM; Saturday: 9:00 AM - 5:30 PM; Sunday: 9:00 AM - 5:30 PM
I have had the privilege of living all over the world, and while renting has it's moments, I've NEVER been treated so poorly as by this company! This particular rental agency used misleading tactics in order to solicit cash upfront for services they had no intention of providing. We contacted the rental agency, 1 Sterling Place (formerly known as P&L Property Management, and Perdue & Lindsay Property Management before that), about renting a home they had listed. We were informed that one other person had looked at the house, but no one had put in an application, so we proceeded to set up an appointment to look at the house later that week. After looking at the house, we were immediately asked to put in our $100 application fee to start the process of renting. We were told that a personal check was not acceptable and that we could only give cash or a money order for the transaction. Not having cash on hand, we were informed that in order to ensure we would be the first in line in the application process, we would have to pay them on the spot. With our 3 month old baby in tow, we were then rushed to the nearest Wal-Mart to an ATM. Over the next few days, multiple emails were exchanged verifying employment, income, and credit standing, all of which were judgmentally questioned, yet FAR exceeded the requirements to rent this property. We were informed via email that they were "almost done with the application." The next day, we sent an email asking about the status of the application with no response for two days. Finally we called back again to follow up. We were then politely told that another applicant had been selected and that we were there next call that day. After questioning their assurance that our application would be first in line, we were told that the other applicant had come in at the same time, despite the pretense that we were first in line after the collection of our $100 application fee. When it was pointed out to them of their obviously unethical business practice to collect multiple applicants' fees for the sole purpose of increasing revenue, and that this information would be posted in review on multiple sites, they threatened to put my name on a "bad tenants list" and that "no one would rent to me." There are multiple reviews for this business under this and previous business names with much worse results with individuals taking the CEO, Rachel Lindsay, to court over thousands of dollars owed to them.
Rachel is a con artist who does what she wants to people regardless of what they do or say. I have had the displeasure of dealing with her for the last year, and may I say, I am appalled. She has walked into my house without notice refused to give me documentation of "breaches" when I ask for them, saying that she mailed them. When she never did. She assaulted me when I refused her entry. And then told the police that I had mental issues and she was evicting me. After I'm the one that gave notice to her! Do yourself and your family a favor and run! Don't rent here! She is the devil in disguise! She is a horrible property manager.
1 Sterling Place recently sent us a card for the holidays. We felt so special to get mail. Your companies hometown touch never seems to surprise us. Your thoughtfulness is appreciated more than you know.
These guys are great!! My fiancé and I were looking for a place FAST after our last property management company rented out another apartment we thought we had. 1 Sterling Place found us a better apartment at and even better price. These guys are easy to talk to and always available. I don’t know what we would have done without them.
I’ve been a satisfied client of 1 Sterling Place for 3 years. We are happy with the service they provide. Recently they drafted a new lease and updated it from the old one. We appreciate their willingness to be on top of the ball and their high business standards. Not to mention we love the friendship we have developed over the years. The Sterling Place team provides a great service to us landlords. My husband and I send our thanks to you and your team. Bless you all.
We have been tenants for three years in a home in Summerville serviced by 1 Sterling Place Management. Our PM was always great to work with, always responding to our needs if anything arose. He promptly helped with any service issues we encountered, even when our power went off in the middle of the summer. He was quick to spring into action. The handyman they use is also really knowledgeable and very easy going about scheduling to our needs. If you're looking for a great property management team for your rental property or if you're looking to rent – contact Sterling!
It’s been smooth sailing with 1 Sterling Place in the years we have had a business partnership. They are very proactive in overseeing any projects that need to be done and quick to rent out any of my vacant properties. They are excellent at what they do, and I like their forward marketing techniques.
My agent has been so good to me. She's earned my trust like no one I've worked with before. There were a lot of difficulties I had to deal with to make things work and she took on so much for me it was virtually stress free! I'm so thankful. I highly recommend her and this agency to anyone!
It just continues to amaze me on how these guys keep good ethical principles. Thank you for everything you do for me and what you continue to do. No one else compares to you all.
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