2100 Huntington Dr, Fairfield, CA | Directions 9453338.272903 -121.983831
One of the worse company to deal with – I engaged with this company through Costco by thinking it will be the good company to work with to replace my Counter tops. They failed on every step and there workmanship is very substandard. The salesman was very nice when taking the order and after I signed the cotract he disappeaed. Never returned my call. Measurement guy takes the wrong measurements and they have to fabricate twice. Instead of no seems on backing they put 2 seems and on counter top on sink side, I was told it will be one seam in between sinks and it will not be visible. They put 2 seems at most visible place. and now seems are visible from accross the room. Installers try to cut every corner to meet just the minimum standard, They removed the old plywood and did not installed a new one. When I complained, I was told by Duracite, it still meet minimun standard for instalation, I think the company just care about meeting minimum requirements, not to perform quality work at inflated price. Some place counter is hanging 1/4 inch high from cabinets, makes my renage area so small that range barely fit in.Instead of supporting sills close to windi with wood, the just make it sit on few nails. and leave a big cavity underneath. Now calking does not stay and it sink down.Did nor reinstall my electrical outlets and phone outlets as promised. They ask you to sign lot of waivers by telling you it is just formality, they will do it anyways, but they will not. Now my kitchen looks worse then before by spending 8000+ on just counter tops. Never ever use this company. They just try to meet minimum standard at high price. Not providing quality work. My biggest mistake was, I should check this site for the other review about this company. My trust on Costco cost me dearly. Dupont Should not sell there product for installation to this company and COSTO should not use this kind of inferior company to sell their products.
Dont Do Business with this company if you expect an attractive result! – I engaged a local Santa Cruz County Kitchen company to supply Dupont Zodiaq Quartz counter-top for my new kitchen, they utilized Duracite to fabricate and install my counter-top.
I am currently VERY dissatisfied with this company - half my kitchen is installed and looks beautiful but on the long stretch of counter-top with the sink in it, this company, without any consultation with me, decided to create a seam in the very center of the longest run and in full light and view from the entrance. I refused to allow this to be installed as the join was very ugly in this placement. Rather than trying to resolve this problem the General Manager J. G. has basically said - take this ugly solution or nothing - plus they have sent a letter indicating that if I do not pay in full they will take a lien on my house - would you do business with this company - I would not!
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