8706 Belair Rd, Nottingham, MD | Directions 2123639.393145 -76.488475
Neighborhoods: Perry Hall
I wanted to throw my boyfriend a Birthday party somewhere local where all our friends could go and have a good time. The only reason I choose the Harp was because it was a large place with plenty of parking and a DJ, we wanted a change of atmosphere, and boy did we get it!
Previously I made arrangements with a manager by the name of Patrick and he assured that we would be able to reserve an area for our party of 20+ people without paying for it. The agreement was to have the chandelier room to ourselves to eat/drink and of course party. There was no set # of people attending and exactly the time in which we're all going to be there. I spoke with a lovely lady, Michele (the only employee with Customer Service skills) and she confirmed that we would have this area, free of charge for the whole night.
Patrick (the manager), right off the bat came over not even an hour into the party starting and started asking where everyone was, meanwhile we had 15+ people already there, drinking and eating. His attitude was just rude to begin with and kept asking where our 50+ people were? Having all the emails between him and I, I never confirmed this many people in the first place, even though there probably was going to be that many passing through throughout the night. Already, I got a bad vibe and so did our crowd.
More people started to come and at this rate we were looking at around 30+ people with more on the way, all drinking and eating. We had two waitress' that both seemed to also have a chip on their shoulder about serving us. They treated us like we were deadbeats and didn't have money to spend and as people were leaving, they insisted on tagging a 18% gratuity on EVERYONE's bill individually. We were pretty understanding up until Patrick decided to come over and let us know that they were closing the Chandelier area at 11, meanwhile the party was supposed to go on until 2a.m. (bar closed). He insisted that we spread out our crowd throughout, even though this isn't what we agreed on.
This became a big issue for our crowd because then everyone wanted to leave if we weren't going to be seated with each other. Patrick decided he needed to get security behind him, thinking we were being hostile. He then made up false information on our agreement, despite the fact I had all of our conversations in my email on my phone. At this point, we'd all had it with being their and dealing with their poor service and bad attitudes and decided to take our party where we knew that they would be more than happy to have us, at the Barn. They didn't charge me anything to have my party and have an entire area to ourselves. The Harp on the other hand was overpriced food and drinks, the drinks were watered down and the food was bland.
Anyhow, sorry for the EPIC receive, however this needed to be told to the public. DO NOT go to this place, it's full of drama, expensive, and full of mostly rude employees.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of The Harp Restaurant on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.