Lynnwood >Food & Dining > Chili Basil
18505 Alderwood Mall Pky, Lynnwood, WA | Directions 9803747.830861 -122.268052
Mon-Fri: 11am-3pm and 4:30pm-9 pm
Terrible Business Practices! – I was so looking forward to trying out the food here, unfortunately I never made it past water. I arrived with two of my friends, one of which had purchased a gift card/coupon online; $25 off a meal when a certain amount is spent.
The manager refused to honor the gift card, simply stating they have too much trouble with them and will no longer accept ours, despite the gift card clearly stating "Does Not Expire" and my friend repeatedly saying she had already spent money for it. She had even bought a second one for a later date, hoping to return.
Needless to say, we left. Considering we were all ordering wine, dinner, most likely dessert and were looking forward to returning if the food was good, he lost much more than $25 worth of business.
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